Unable to get refund on xbox live paid for with paypal

Discus and support Unable to get refund on xbox live paid for with paypal in XBoX Accessibility to solve the problem; Ordered xbox live as a gift and paid with paypal, the system showed that it failed. I see no order number listed for item. So I tried purchasing xbox... Discussion in 'XBoX Accessibility' started by GTEFFT, May 29, 2020.

  1. GTEFFT
    GTEFFT Guest

    Unable to get refund on xbox live paid for with paypal


    Ordered xbox live as a gift and paid with paypal, the system showed that it failed. I see no order number listed for item. So I tried purchasing xbox live using my credit card and that worked. But I still see paypal recurring charge for $62 to Microsoft
    with first payment already pulled from my bank account and when I attempted to get refund from paypal Microsoft claimed I already received item.

    :)
     
    GTEFFT, May 29, 2020
    #1
  2. AridLizard Win User

    Unable to get refund on xbox live paid for with paypal

    to talk to Support on the phone or online chat go to https://beta.support.xbox.com/contact-us

    click the Contact Us link

    select Subscriptions and Billing as the category

    select I Don't Recognise a Charge as the topic

    skip the notification

    scroll to the bottom of the options and select Request a Call or Chat Online
  3. GTEFFT Win User

    Unable to get refund on xbox live paid for with paypal

    Microsoft claims they never received money from paypal so gift purchase never completed transaction, they said only I can complete transaction but the order and transaction do no show up anywhere under my account or in microsoft store. So no I'm unable to
    complete transaction, Microsoft is no help, no surprize there. I contacted paypal and paypal has already pulled money for Microsoft and the dispute outcome is Paypal have denied your claim because Microsoft claims you received the product. Holy moly folks.
    So I've lost faith in Paypal they don't protect anyone and you can't call and talk to anyone. Microsoft if you are diligent and look hard enough you can ask for a return call but not for a refund. Isn't that nice. Both companies customer service blows.

    I highly recommend NOT buying any products using Microsoft store, and never use Paypal to purchase anything in microsoft store. Apparently when I attempted to use paypal I saw that transaction failed but that was after it redirected me to Paypal for authorization
    of payment, once it returned me to Microsoft site the Microsoft store website locked up and I could not proceed. Keep in mind you can not request a refund without a order # and since order had not completed I'm stuck, out $62 for NO services and no recourse
    in resolving.

    I should have bought Xbox live gift card from Walmart and sent it to my granddaughter. Or better yet buy someone else's gaming system.
  4. FlashSpirit3 Win User

    Unable to get refund on xbox live paid for with paypal

  5. Devil ViTuS Win User

    Unable to get refund on xbox live paid for with paypal

    Normally, your recieved a email on the email that you have buy the thing with. That say that you buy the thing or you can go on your microsoft account on the microsoft site to see the lasted transaction.
  6. Devil ViTuS Win User

    Unable to get refund on xbox live paid for with paypal

    It's does the same thing for me but I recieved the item and I don't use it and it was not refund so because I had the code I give it to my friend.
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Unable to get refund on xbox live paid for with paypal

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