Unable to get free Gold xbox360 games with xbox one device only

Discus and support Unable to get free Gold xbox360 games with xbox one device only in XBoX Games and Apps to solve the problem; I'm trying to get the 360 Games with Gold games but since I only own an Xbox One and my profile has never been on an Xbox 360 an error appears: Sorry,... Discussion in 'XBoX Games and Apps' started by iamdimace, Jan 12, 2016.

  1. iamdimace
    iamdimace Guest

    Unable to get free Gold xbox360 games with xbox one device only


    I'm trying to get the 360 Games with Gold games but since I only own an Xbox One and my profile has never been on an Xbox 360 an error appears: Sorry, at this moment purchase cannot be done. Try again later. (it is approximately translation, I'm getting
    russian message "Извините В данный момент покупка не может быть совершена. Повторите попытку." because I'm from Russia)

    I already spoken with support and they've confirmed it's a known issue for profiles that have never been on an Xbox 360.

    If there is another solution for the issue other than downloading your profile on the 360 and/or if there's is an estimated time for the fix.

    P.S.: I was able to get Sacred 3 as a free Gold xbox360 game some time ago. It was first free xbox360 purchase. After that I try to get Operation Flashpoint and get an error as result.

    :)
     
    iamdimace, Jan 12, 2016
    #1
  2. No free game for US customers

    People in the U.S did not get a free game who pre-ordered the xbox one. Only the people who had issues with there consoles and had them sent into MS were given a free digital copy of a game of there choice for there troubles with xbox one. And only people
    in Europe who preordered xbox one were to get a free game. But I have read from MS that free games for gold memebers will be coming to xbox one as well as how they are doing with the xbox360.
     
    STIZZ-05FA9D13-5785-40F3-932D-466A8730D9D3, Jan 12, 2016
    #2
  3. Error Code 80070057 - Free 1 Month Trial

    i like to use my xbox360 live get one month of xbox live gold for free for games
     
    rossjones-499, Jan 12, 2016
    #3
  4. maxen
    maxen Guest

    Unable to get free Gold xbox360 games with xbox one device only

    Hello Iamdimace,

    Xbox 360 transactions cannot be completed on the Xbox One. Instead, you need to use either an actual Xbox 360 (which I understand is not an option for you) or the web marketplace -
    Xbox Games Store - which adds the game to your purchase history.

    You can then download the game on Xbox One by going to My Games & Apps > "Ready to Install" and selecting the game.

    I hope this helps. Let us know if you have any questions.
     
    maxen, Jan 12, 2016
    #4
  5. iamdimace
    iamdimace Guest
    iamdimace, Jan 12, 2016
    #5
  6. ngocphi
    ngocphi Guest
    We need a translation

    FYI certain games do require you to make.the first buy from.a 360 console.this can mean borrowing one or tenting one from your video store and only for first time.pilurchases and only for certain titles

    Gears of war 3 and maybe dirt I know the very least dirt requires a region check

    For.the above titles your first free purchase must be made on a 360 console and there is no fix for it except to rent a console due to the fact that it's a 3 point check

    Account region actual region and console region

    You need to have a registered 360 console in your region to download those titles

    And yes even with bc region. Locks are enforced
     
    ngocphi, Jan 12, 2016
    #6
  7. ngocphi
    ngocphi Guest
    It's checking forward ntsc or pal console which the xbox one is neither
     
    ngocphi, Nov 2, 2018
    #7
  8. maxen Win User

    Unable to get free Gold xbox360 games with xbox one device only

    Hello Iamdimace,

    Xbox 360 transactions cannot be completed on the Xbox One. Instead, you need to use either an actual Xbox 360 (which I understand is not an option for you) or the web marketplace -
    http://marketplace.xbox.com/ - which adds the game to your purchase history.

    You can then download the game on Xbox One by going to My Games & Apps > "Ready to Install" and selecting the game.

    I hope this helps. Let us know if you have any questions.
  9. iamdimace Win User

    Unable to get free Gold xbox360 games with xbox one device only

  10. ngocphi Win User

    Unable to get free Gold xbox360 games with xbox one device only

    It's checking forward ntsc or pal console which the xbox one is neither
  11. ngocphi Win User

    Unable to get free Gold xbox360 games with xbox one device only

    We need a translation

    FYI certain games do require you to make.the first buy from.a 360 console.this can mean borrowing one or tenting one from your video store and only for first time.pilurchases and only for certain titles

    Gears of war 3 and maybe dirt I know the very least dirt requires a region check

    For.the above titles your first free purchase must be made on a 360 console and there is no fix for it except to rent a console due to the fact that it's a 3 point check

    Account region actual region and console region

    You need to have a registered 360 console in your region to download those titles

    And yes even with bc region. Locks are enforced
  12. rossjones-499 Win User

    Error Code 80070057 - Free 1 Month Trial

    i like to use my xbox360 live get one month of xbox live gold for free for games
Thema:

Unable to get free Gold xbox360 games with xbox one device only

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