Unable to Enroll

Discus and support Unable to Enroll in XBoX Rewards & Social to solve the problem; HI, I have had my xbox live now for 6 days and I am still unable to enroll to Xbox Live Rewards 3f6deb6e-dbd8-4981-a32c-a7d0e77b3948 Discussion in 'XBoX Rewards & Social' started by Faernyn, Oct 18, 2016.

  1. Faernyn
    Faernyn Guest

    Unable to Enroll


    HI, I have had my xbox live now for 6 days and I am still unable to enroll to Xbox Live Rewards

    :)
     
    Faernyn, Oct 18, 2016
    #1
  2. G0dzi11a GT
    G0dzi11a GT Guest
    Unable to enroll in Xbox Live rewards

    i have attempted multiple times to enroll but each time i click continue i receive a message i need to join Xbox live. I have had Xbox Live Gold for several years and not sure what the issue is. Any assistance would be greatly appreciated.

    Unable to Enroll [​IMG]
     
    G0dzi11a GT, Oct 18, 2016
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    Unable to enroll in Xbox Live rewards

    Hello G0dzi11a GT,

    We see that there is no Microsoft billing account on your profile. Since we use this billing account to deposit Credits into, you cannot complete the registration. This is mentioned on the FAQ:

    How do I make sure my Microsoft account is properly set up to receive Xbox Live Rewards deposits?



    In order to receive deposits in the form of your country's local currency, your Microsoft account must be transitioned to currency. As long as you have a billing address on file in your account,
    you simply need to redeem an Xbox gift card, a Microsoft Points card, or a Microsoft Points code with your Microsoft account to begin your account transition.

    Once you set up a billable account, you should be able to register 96 hours after entering that information. You can read more about setting up a billing account here (Update Your Billing Contact Information Online).
     
    XBLRewards8, Oct 18, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Unable to Enroll

    Hello Faernyn,

    We'll look into why this happening to you. Apologies for the inconvenience. We'll update you here once our investigation finds what's going on.
     
    XBLRewards8, Oct 20, 2016
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello Faernyn,

    We see that your registration was slightly delayed. We have investigated why your registration took longer than expected. Apologies for the delay on your registration.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    Unable to Enroll

    Hello Faernyn,

    We see that your registration was slightly delayed. We have investigated why your registration took longer than expected. Apologies for the delay on your registration.
  7. XBLRewards8 Win User

    Unable to Enroll

    Hello Faernyn,

    We'll look into why this happening to you. Apologies for the inconvenience. We'll update you here once our investigation finds what's going on.
  8. randomname00 Win User

    My children unable to add friends in Minecraft

    These are children enrolled/managed by my parent account. Their tablets are setup to use their Microsoft account in Minecraft but are unable to add friends.
  9. Sammaelcelt Win User

    Minecraft Beta Program issues and a possible solution

    Does this fix the issue where those who enrolled in the Beta Program are unable to play the base game with those who do not have the Beta build?
  10. XBLRewards8 Win User

    Unable to enroll in Xbox Live rewards

    Hello G0dzi11a GT,

    We see that there is no Microsoft billing account on your profile. Since we use this billing account to deposit Credits into, you cannot complete the registration. This is mentioned on the FAQ:

    How do I make sure my Microsoft account is properly set up to receive Xbox Live Rewards deposits?



    In order to receive deposits in the form of your country's local currency, your Microsoft account must be transitioned to currency. As long as you have a billing address on file in your account,
    you simply need to redeem an Xbox gift card, a Microsoft Points card, or a Microsoft Points code with your Microsoft account to begin your account transition.

    Once you set up a billable account, you should be able to register 96 hours after entering that information. You can read more about setting up a billing account here (https://support.xbox.com/en-US/billing/payment-and-purchases/update-billing-information-on-xbox-one).
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Unable to Enroll

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