Unable to download or launch games from Xbox PC App

Henry Martini · Mar 18, 2023

I tried downloading some new games which merly got stuck in the queue without actually downloading (also I´m now unable to clear out this queue). When than later trying to launch up another game, it didn´t actually start.

Also there were multiple odly named seemingly empty folders created in the XboxGames folder ("C:\XboxGames\1AD78A0C-2679-41D6-9C1C-3D45F4430B05"; "C:\XboxGames\8D61506C-C99A-4F2D-91F6-26E7B88CCD9D"; "C:\XboxGames\64064018-5CF7-40F8-8D9B-C29E9D7A18FB"; "C:\XboxGames\B66343F0-66BF-4777-83F2-04CFF36B0566"; "C:\XboxGames\CF1F4CCF-4181-4E1D-9451-94D924C19457"; "C:\XboxGames\CFFB3EA0-838F-48DB-A4E1-AA5F04487DC3")

What I´have already tried:

-Repairing and restoring the Microsoft Store, Gaming Services and the Xbox App

-Uninstalling and reinstalling Gaming Services and the Xbox App

-Deleting the folders ("C:\XboxGames\CF1F4CCF-4181-4E1D-9451-94D924C19457" I´m unabel to to delete due to apperently missing rights and the others return after a restart)

:)

Onyx Is Here

Sorry you're still having trouble. If you are still unable to launch the game from the Beta App then please find the game in the Start Menu of the PC and launch it from there

andersonpassos

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good morning

if they are games from the Game Pass service, unfortunately this problem has been occurring for several days, and many users have been complaining about this problem, unfortunately it can only be repaired directly on the servers, and we are waiting for Microsoft to fix it.

Tezzerrific

open the Ubisoft app and it should be listed under games, you can download from there if your gamepass is linked. that is where it will download from anyway and once downloaded you will see the link to launch in that app or the Xbox app, be reminded though EA games and Ubisoft games do not have achievements for Xbox on PC.

x PAYLOAD x

Download the Xbox Game Pass for PC | Xbox app on PC. Launch app, sign in and enjoy.

Onyx Is Here

Sorry to hear it. If you're unable to play the game from the Xbox Beta app then please find it in your Start menu and launch it from there

Unable to download or launch games from Xbox PC App