Unable to Download my profile

I am unable to download my profile even after knowing the login ID and password. I have tried to change my password successfully 2-3 times but, still I am not able to download my Xbox profile and I am getting the error message "Sorry, there is a problem
with the credentials that you're using to sign in. Go to https://account.live.com to fix the problem". What should I do to get my profile back?

:)

 

unable to download my profile

I've posted on a couple of threads about my profile issue and no one has replied. Is there anything I can do?

 

unable to download my profile

Have tried downloading my account on 3 different xbox consoles and keep receiving the error - 801540B7 and now have no xbox use s all my saved games are through my profile.

1hat can I do? the support line said to reset the password which have done

 

Did you check for 2-step verification? If you have that turned on, then your xbox would want an app password and not your real password. You can check to see if it's on at account.live.com. Go to security and privacy>more security settings>verify if it asks
to and scroll down to the 2-step part to check. If is turned on, make sure after you turn it off to power cycle the xbox for a good 30secs! Hope this helps. =)

 

Hey there,

Please try the solution
here. If you haven't setup account security Proofs do that
here.