unable to download games from xbox app. its asking to change location

Hello Dharmendra Kumar2,

It's possible that the app is trying to download the game to a location on your computer that doesn't have enough space or isn't set up to store games. To fix this, you can try the following steps:

* Open the Xbox app and go to Settings.

* Click on "Storage" and check the location where the games are being downloaded to.

* If the location is full or not suitable for game downloads, click on "Change where new content is saved" and select a new location that has enough space for the game.

* Save the changes and try downloading the game again.

Hope this helps.

Regards,

Hello, I'm Felipe and I'm an independent Community Advisor, and I'll do my best to help you.

To change the download folder for Xbox Game Pass on PC, you can follow these steps:

Open the Xbox app on your PC.

Click on the Settings icon in the bottom left corner of the app.

In the Settings menu, click on "Storage".

Under "Storage locations", click on "New".

Choose the drive and folder where you want to store your downloads, then click "Select Folder".

Click on "Apply" to save the changes.

After completing these steps, any future downloads from Xbox Game Pass will be saved to the new folder you selected. However, keep in mind that any games or apps that you have already downloaded will still be located in their original download location, so you may need to manually move them to the new location if you want to free up space on your C: drive.

If you are still unable to change the download folder for Xbox Game Pass, you may need to free up space on your C: drive by deleting unused files or uninstalling programs.

I understand and this is clearly not the situation I want you to be in. I know how frustrating this must be. I would feel the same way if I were on your situation. Unfortunately, it seems to be a server-side issue and as much as we would love to fix that here in the community, we can only do so much about it.

Our best option here is to report the issue or possible bug with their Rewards system. You may directly file a bug to Team Xbox by using the Report a problem app. Rest assured that they all review all our feedback or reports. Check your guide here https://support.xbox.com/help/account-profile/m....

Thanks for that.

Id already gone though everything already suggested in the 100+ posts about this. Unfortunately, Just the same as everyone else with this issue, all the settings are correct. And the rewards section is displayed in Italian.

Doing some deeper reading, It seams the issue started at the same time as the roll out of Xbox rewards to Italy. !!!!?!??!?!?!?!?!?!?

Hi there! I am sorry to hear about the issue.

I am afraid that we don't have here any official news or updates to confirm that as a known issue.

Have you instead check your account region and billing information if everything is set correctly via https://account.microsoft.com website?

If everything on your account is correct and you still keep getting issues with Microsoft Rewards, please submit a ticket directly to Microsoft Rewards team for them to properly investigate the issue. You may submit one through https://go.microsoft.com/fwlink/p/?LinkID=823675

Thank you!