Unable to download an Xbox 360 profile

Discus and support Unable to download an Xbox 360 profile in XBoX Accessibility to solve the problem; I am trying to download my profile to an Xbox360 and I'm getting an error that says "Sorry, there's a problem with the credentials that you're using to... Discussion in 'XBoX Accessibility' started by Graigo, Mar 18, 2022.

  1. Graigo
    Graigo Guest

    Unable to download an Xbox 360 profile


    I am trying to download my profile to an Xbox360 and I'm getting an error that says "Sorry, there's a problem with the credentials that you're using to sign in. Go to https://account.live.com to fix the problem. 80151103. I've tried changing my Microsoft password, reviewing my Microsoft security info, downloading my account on another Xbox 360, moving my account from one 360 to another (it didn't move the profile and lost the profile), using wired connecting and wireless, and tried another network. I've also tried to see if this issue would happen on the Xbox one and it worked just fine. (the troubleshooting steps that i used from xbox.com Error 80151103 occurs when you download your profile to your Xbox 360 | Xbox Support)

    :)
     
    Graigo, Mar 18, 2022
    #1
  2. SirChevron Win User

    Can't start Toy Story 3 on Xbox One S ("Do you own this game or app?" error)

    Do other 360 games work? A common issue I see is that people are unable to download their 360 profile.
  3. WaymanEarls III Win User

    Unable to download an Xbox 360 profile

    I'm having the same issue.
  4. D9fred95 Win User

    Unable to download xbox 360 profile.

    I have done all of that, didn't fix anything.
  5. WagglyRaptor18 Win User

    Unable to download xbox 360 profile.

  6. XBF Chris J Win User

    Unable to download xbox 360 profile.

    Hello D9Fred95,

    Thanks for keeping us updated. We recommend trying to restore your network to defaults. Go into your Xbox 360 settings > Network settings. From there, select your network and then select Configure Network. On the Additional Settings tab, select Restore to
    Factory Defaults. When prompted, select Yes, Restore to Factory Defaults.

    After that, restart your console and then try downloading your profile again.
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Unable to download an Xbox 360 profile

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