Unable to deposit rewards points balance

Discus and support Unable to deposit rewards points balance in XBoX Rewards & Social to solve the problem; Hi, I have a balance of 11,498 rewards points. I'd like to deposit them, but the website is not giving me the option to do so. What can I do?... Discussion in 'XBoX Rewards & Social' started by Steel Caliber, Jun 15, 2018.

  1. Steel Caliber
    Steel Caliber Guest

    Unable to deposit rewards points balance


    Hi, I have a balance of 11,498 rewards points. I'd like to deposit them, but the website is not giving me the option to do so. What can I do?

    :)
     
    Steel Caliber, Jun 15, 2018
    #1
  2. haloboy
    haloboy Guest
    Xbox live reward points wont convert to my account

    Hello Support,

    I have 11,000 Xbox Live Reward Points which I believe equates to $11USD. However the reward points did not post to my account on the scheduled 5/15 date and have been stuck unable to request a deposit for almost a month now. Please deposit the balance into
    my account and let me know if you need any other information.

    -haloboi
     
    haloboy, Jun 15, 2018
    #2
  3. drqg
    drqg Guest
    xbox live rewards

    so yesterday i had a balance of 1360 points on my account with 400 pending from rewards

    this morning i have 2420 points in my account with 400 pending from rewards

    is there anyway to check the deposit history ?
     
    drqg, Jun 15, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Unable to deposit rewards points balance

    Since you have over 5,000 credits, they are automatically scheduled to be deposited so there is nothing else you need to do.
     
    Smwutches, Jun 15, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello,

    From the transition FAQ:

    What about my current Xbox Live Rewards Credits and MyVIP Gems balance?

    If you have any pending Rewards Credits in your Xbox Live Rewards account on May 31, 2018, or if you are expecting your MyVIP deposit for purchases made in May 2018, Xbox Live Rewards will convert them into your local currency and deposit them in your Microsoft
    account by the end of June 2018. You will then have 1 year to spend that currency on digital items from the Microsoft Store.

    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog. See the next question for when to expect your Rewards Credits and MyVIP Gems if you have opted-out of making the
    transition to Microsoft Rewards.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. Smwutches Win User

    Unable to deposit rewards points balance

    Since you have over 5,000 credits, they are automatically scheduled to be deposited so there is nothing else you need to do.
  7. XBLRewards8 Win User

    Unable to deposit rewards points balance

    Hello,

    From the transition FAQ:

    What about my current Xbox Live Rewards Credits and MyVIP Gems balance?

    If you have any pending Rewards Credits in your Xbox Live Rewards account on May 31, 2018, or if you are expecting your MyVIP deposit for purchases made in May 2018, Xbox Live Rewards will convert them into your local currency and deposit them in your Microsoft
    account by the end of June 2018. You will then have 1 year to spend that currency on digital items from the Microsoft Store.

    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog. See the next question for when to expect your Rewards Credits and MyVIP Gems if you have opted-out of making the
    transition to Microsoft Rewards.
  8. HomegrownSilky Win User

    Hi there all , I've bought a voucher with the point's in the Xbox that you save up. But it won't work

    Xbox/Microsoft currency redeemed from the rewards program are automatically deposited into the accounts balance. They do not provide a separate code. Check the account balance of the account that redeemed the rewards points.
  9. Doktor Wilhelm Win User

    problem getting points

    As iMayHem Avenger stated:
    http://rewards.xbox.com/faq/

    "It may take up to 30 days for Pending Rewards Points to be deposited into your Xbox LIVE account. Microsoft Points are deposited in increments of 100 or more, and they will be deposited by the 15th and 30th of each month. Visit the Xbox LIVE Rewards website
    often to see your Pending balance and how many Rewards Points you've been awarded. Pending Points will not display in your Total Rewards Points Awarded."
  10. EddieHendrickson Win User

    Xbox Live Rewards Points did not deposit into my account

    The points can take up to 30 days for them to be deposited into your account. See the Xbox Live Rewards FAQ for more information here:
    http://rewards.xbox.com/faq/



    How long does it take for Pending Points to be deposited into my Xbox LIVE account? A. It may take up to 30 days for Pending Rewards Points to be deposited into your Xbox LIVE account. Microsoft Points
    are deposited in increments of 100 or more, and they will be deposited by the 15th and 30th of each month. Visit the Xbox LIVE Rewards website often to see your Pending balance and how many Rewards Points you've been awarded. Pending Points will not display
    in your Total Rewards Points Awarded.
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Unable to deposit rewards points balance

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