Unable to deposit points, account needs updated?

Hello VulcanVFX,

There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
This is an issue that we are working on resolving with another team. At the moment, we have not received a estimate on when this problem will be resolved. To be clear, this is a data issue, and not the result of any faulty user input. The prompt asking you
to update your information is a symptom of this error, and adjusting your information will, in most cases, not resolve this issue. We apologize for the inconvenience.

Hello goinbananas,

We responded with why this is occurring at (https://forums.xbox.com/en-US/thread/d6717f5f-5f29-4b81-9771-e81a1c0165c1). As mentioned, this is due to a database error
outside of our program. Until we receive a resolution from that databases team, this deposit error will continue. At the time of this post, we have not yet received a resolution for this issue. Apologies for the inconvenience.

Hi MohamedReeda. Since we are unable to deposit to a credit card on file, per our FAQ:

How do I make sure my Microsoft account is properly set up to receive Xbox Live Rewards deposits?

In order to receive deposits in the form of your country's local currency, your Microsoft account must be transitioned to currency. As long as you have a billing address on file in your account, you simply need to redeem an Xbox gift card, a Microsoft Points
card, or a Microsoft Points code with your Microsoft account to begin your account transition.

Hello Misused Talent,

After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. Since this issue is currently being caused by a database not under our control, we have escalated the problem, and it is currently being worked
on by another team. At the current point in time, they have not yet provided us with an approximate solution date. To be clear, since this is an issue with how data is being sent from an internal source, adjusting your user information will likely not resolve
this issue. Unfortunately, we cannot force deposits directly into users accounts at this current time. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.

Hello ironryan18,

There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
This is an issue that we are working on resolving with another team, since we are not able to fully access the database containing billable account information. At the moment, we have not received a estimate on when this problem will be resolved. To be clear,
this is a data issue, and not the result of any faulty user input. The prompt asking you to update your information is a symptom of this error, and adjusting your information will, in most cases, not resolve this issue. We apologize for the inconvenience.