Unable to Crossplay ARK XBox & Win 10

Hi Xandine1812

Greetings! I am Vijay, an Independent Advisor. You can take help from experienced gamers from Xbox forums as well even for Windows 10 games. Make a post there as well.

Microsoft XBox forums -
https://answers.microsoft.com/en-us/xbox/forum

Hello!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.





Thank you for understanding.

Hello,



Welcome to the Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well. I can see that you are having difficulties with cross playing. Let me see how I can assist you with this concern.

We will first do our research so we can give you concrete answers about what is causing the problem.

However, we’d like to know more about it in details so that we can provide a more accurate resolution for you. To start, please provide us information/answer on the following questions:

• Current version and edition of Windows Installed? (Search for WINVER in Windows search to see this)
  
• Xbox app and Gaming services version?
  
  • Xbox app > select Profile picture > Settings > About.
    
• What troubleshooting steps have you done?
  
• Was this working before?
  
• Recent activity or changes made before the issue appeared?
  

So far, from the details you provided, you can try the following steps and let us know the result. You can just skip those you have done already.

Cross-network play on Windows devices and Xbox consoles
Cross-network play on Windows devices and Xbox consoles | Xbox Support

Troubleshoot problems with Xbox Play Anywhere games

Troubleshoot problems with Xbox Play Anywhere games | Xbox Support

Troubleshoot multiplayer connection errors

Troubleshoot multiplayer connection errors | Xbox Support

Troubleshoot NAT errors and multiplayer game issues

Troubleshoot NAT errors and multiplayer game issues | Xbox Support

Let us know the result and we will get back to you as soon as we can. We may recommend further troubleshooting steps once we have received your answers to the above questions.

I have the same issue as well. Ark's tech support denied my help request and sent me to file a claim directly with their game engineering department:

https://support.survivetheark.com/hc/en-us/articles/221703808-My-server-is-down-What-do-I-do-

The game worked fine on December 3rd, then wouldn't load any of the servers on the 4th. I've spent the last couple days updating all my drivers, restarting my computer, uninstalling and reinstalling Ark, netsh winsock reset. I will post any response I receive
from the ark gaming engineers.

I am having the same problem, and read in another forum it was due to the xbox update being pushed and the pc update not being through cert yet? I'm not sure though, if you find a solution please share.