Unable to create outlook.com email accounts for my kids.

Discus and support Unable to create outlook.com email accounts for my kids. in XBoX Accessibility to solve the problem; Username and password set, it is asking for parent email address to consent. After the parent email address is given it results in an error as below.... Discussion in 'XBoX Accessibility' started by Manimaran U R, Nov 14, 2022.

  1. Unable to create outlook.com email accounts for my kids.


    Username and password set, it is asking for parent email address to consent. After the parent email address is given it results in an error as below.

    *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***

    Something's not working

    It's not you, it's us.

    Have anyone gone through this error or know a fix for this.

    :)
     
    Manimaran U R, Nov 14, 2022
    #1
  2. Manimaran U R Win User

    Unable to create outlook.com email accounts for my kids.

    Hi,

    Email address is already created and it is stucked in the parent consent section. Below is the step by step screenshot.


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    ***Removed personally identifiable information (PII) from picture. Please see the Microsoft Community Frequently Asked Questions for more information on how you can protect your privacy. ***
  3. Manimaran U R Win User

    Unable to create outlook.com email accounts for my kids.

    I think you have misunderstood my requirement. I am not trying to create a local windows account. I am trying to setup an outlook.com email account for my kids.
  4. CarTzy Win User

    Unable to create outlook.com email accounts for my kids.

    Hello Manimaran U R,

    If you are currently trying to perform this on a Windows device, please go over to the accounts section under settings.

    Create a local user account and make it an admin.

    You may follow the steps here: Create a local user or administrator account in Windows - Microsoft Support

    Remove the parent account and login with the newly created local account.

    Once you sign in with the new user account

    Sign in to Microsoft Family with the parent account.

    Once you are logged in,

    Remove the child account and add it back.
  5. CarTzy Win User

    Unable to create outlook.com email accounts for my kids.

    Hello Manimaran U R

    Welcome to Xbox Community Forum.

    I can see that you are having trouble creating a Child account. Let me see how I can assist you with this concern.

    I would like to know which platform are you using to create the child account.

    Meanwhile, here are links below that will provide us guide with the issue that you are experiencing right now.

    Why you're being asked for parental consent

    Why you're being asked for parental consent | Xbox Support

    Create a child account and add family members on Xbox

    Create a child account and add family members on Xbox | Xbox Support

    Troubleshoot giving parental consent when creating a child account

    Troubleshoot giving parental consent when creating a child account | Xbox Support

    Waiting for your next response.

    Thank you.
  6. CarTzy Win User

    Unable to create outlook.com email accounts for my kids.

    Hi Manimaran U R,

    Thank you for waiting.

    After further consultation and research, we recommend that you speak with our live support. Due to the complexity of the issue, it’s best to work with them as they have the necessary tools to further diagnose the issue and provide you with a timely resolution.

    Additionally if you are a Microsoft 365 Home or Personal subscriber, you get access to email, chat, and phone support for your Microsoft products. Note: some products do not have all of these forms of communication.

    Please follow the steps below to reach out to our live support team.

    1. Login to Contact - Microsoft Support (Use a personal account)


    [​IMG]


    2. Describe your issue

    3. Click Contact Support.
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Unable to create outlook.com email accounts for my kids.

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