Unable to contact any Support help from website.

Discus and support Unable to contact any Support help from website. in XBoX on Consoles to solve the problem; So after my Xbox issue happened ("Xbox One X started smoking and buzzing sound") - link :... Discussion in 'XBoX on Consoles' started by ZivKirnos, Jan 14, 2020.

  1. ZivKirnos
    ZivKirnos Guest

    Unable to contact any Support help from website.


    So after my Xbox issue happened ("Xbox One X started smoking and buzzing sound") - link :

    https://answers.microsoft.com/en-us/xbox/forum/all/xbox-one-x-started-smoking-and-buzzing-sound/167df121-26ee-403e-8777-653b4b515a87?page=2&auth=1


    i get "Phone calls and chats aren't available for this issue" when trying to get to a representative.

    Please someone try in their own Account to do the same and tell me if you face same issue, best regards.

    :)
     
    ZivKirnos, Jan 14, 2020
    #1
  2. ZivKirnos Win User

    Unable to contact any Support help from website.

    have you unplugged all of it just for your safety and is there another web browser you can try it on
    Hey,

    I tried multiple Browsers and from Cellphone/PC etc .

    Please , could you tell me if you are able to go past that menu i posted above, thanks.

    Microsoft Wont answer in Twitter also, tried Yesterday.
  3. ZivKirnos Win User

    Unable to contact any Support help from website.

    This is what i did.

    I asked if anyone else has this issue saying : "Phone calls and chats aren't available for this issue" when choosing from the menu.

    This is ridiculous i can't even get someone to talk to me from Microsoft.

    Every option i choose says "Phone calls and chats aren't available for this issue" what the hell ?


    [​IMG]
  4. Onyx Is Here Win User

    Unable to contact any Support help from website.

    Sorry to hear it. I don't think support is going to be able to help with this beyond suggesting a repair on the console. You can set this up at https://devicesupport.microsoft.com.
    Once set up and you have received your shipping label via email you can pack up the console.

    Please be sure to only send the console and nothing else as Xbox does not guarantee that extra items such as cables and controllers will be returned
  5. Noahgriff Win User

    Unable to contact any Support help from website.

    If you would like to speak to Xbox Support by phone or chat, you will need to make a contact request from this page: https://msft.it/6014TXOba. If you do not see the contact you'd like, then
    switch topic selections until the correct one appears. Hope this helps!
  6. Honda Man 04 Win User

    Unable to contact any Support help from website.

    Please refrain from creating multiple posts regarding the same issue. Until your original post is marked as answered it will still be available for users to help you with.
Thema:

Unable to contact any Support help from website.

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