Unable to communicate with servers. Please try again.

Hello Ailbe G, I am an independent advisor and I would be happy to help you today. My name is Khaji

I understand you're experiencing issues with Xbox cloud gaming.

Change your DNS: Some users have reported that changing their DNS to a public one, like Google's, has solved their problems

Use the Microsoft Edge browser: Microsoft recommends using your Edge browser to play

Choose between mobile and WiFi: Depending on your connection, you may get better results with one or the other

Avoid using VPN: VPNs can interfere with your connection to cloud gaming servers

Clear browser cache: If you are playing through a browser, try clearing its cache

Reset your modem or router: A reset can fix network issues that could be causing the error

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

Really the only thing you can do and what is recommended is that you
continue insisting with the Xbox team, explaining the situation in detail
since they are the only ones who can help you because they do have access to
the accounts and can see what possibly happened. . This forum is really not the
most appropriate medium to discuss your topic, especially since we as players do
not have the tools to help you as it is a sensitive privacy and security issue.

Below I will leave you the link so you can contact Xbox technical support:
https://support.xbox.com/contact-us

Note: Remember that Xbox chat is open Monday to Friday from 9:00 a.m. to 5:00 p.m. m. to 9:00 p.m. m.

I have already tried all of these already.

its still not working its been saying unable to connect with servers since yesterday

Hi Cinnamonair! My name is Ricardo an independent advisor ready to help you with this situation!

Currently there's a service issue that is affecting ownership and Cloud games, you can see more information about it here

https://support.xbox.com/en-US/xbox-live-status