Unable to check usage rights

Discus and support Unable to check usage rights in XBoX Games and Apps to solve the problem; Keep getting error message cannot check usage rights when trying to play movie series that was purchased. Have restarted and quit multiple times... Discussion in 'XBoX Games and Apps' started by Ashley Battle, May 26, 2019.

  1. Unable to check usage rights


    Keep getting error message cannot check usage rights when trying to play movie series that was purchased. Have restarted and quit multiple times

    :)
     
    Ashley Battle, May 26, 2019
    #1
  2. Allebas Win User

    Unable to check usage rights

    Hi, my name is Bella. Since you restarted your Xbox multiple times I recommend unplugging your xbox for 60 seconds. This helps most of time>>>>did that work?
  3. M3tal Daz3 Win User

    Unable to check usage rights

    We will need some more info to help you better:

    • Is this a purchase, or just a rental? If so, is it downloaded, or streaming?
    • If this is a purchase, try signing into
      http://video.xbox.com
      . Can you stream it from the website without issues?
    • On your Xbox One, press the Menu Button on your controller and go to Settings>System. Under Location, Time Zone, and System Time, what do you have it set as?
    • What region are you currently in?
  4. Nugs of Karma Win User

    Every piece of music I download has an error code

  5. DangerousBard Win User

    Unable to confirm media rights usage

    Hello,

    I suggest you to check this link regarding syncing music in Windows Phone:

    www.windowsphone.com/.../syncing-music-faq

    Also please keep in mind these few rules:

    You can use Xbox Music on a limited number of devices at the same time. If you've reached the limit, you can always remove a device to make room for a new one.

    If you have an active Zune Pass subscription associated with the same Microsoft account that you use for Windows Phone 8, then you will automatically have an Xbox Music Pass subscription on your phone.
  6. hemicharged69 Win User

    Usage rights

    I was able to fix the problem. You have to go to settings then system then console and hit reset console save games and apps. you have to go through setup again, but it worked!
Thema:

Unable to check usage rights

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