Unable to check out my rewards

JimmyZeroL · Mar 21, 2018

My credit has been 5,250 since last months. The credit still not checkout.

I received an email stating something is wrong with my account, and the link direct me to here.

Support pls help.

:)

TxHatchetCartel · Mar 21, 2018

rewards unable to deposit

My rewards are unable to process. I have checked my billing info and I do not see where the issue is. Can you please check and let me know.

Thanks!

I Two Pieced U · Mar 21, 2018

NEED HELP: Rewards ProgramAccount Issue

so I get an email about my rewards points but it says: There seems to be an issue with your account. Please reach out to our support forum. I am wondering what is going on with my account and why I am unable to access my reward points I’ve accumulated for
rewards. Thank You.

XBLRewards8 · Mar 22, 2018

Hello JimmyZeroL,

Since you do not have a Microsoft Payment Account, we cannot place a deposit of currency. From the FAQ:

How do I make sure my Microsoft account is properly set up to receive Xbox Live Rewards deposits?

In order to receive deposits in the form of your country's local currency, your Microsoft account must be transitioned to currency. As long as you have a billing address on file in your account,
you simply need to redeem an Xbox gift card, a Microsoft Points card, or a Microsoft Points code with your Microsoft account to begin your account transition.

XBLRewards8

Hello JimmyZeroL,

Since you do not have a Microsoft Payment Account, we cannot place a deposit of currency. From the FAQ:

How do I make sure my Microsoft account is properly set up to receive Xbox Live Rewards deposits?

In order to receive deposits in the form of your country's local currency, your Microsoft account must be transitioned to currency. As long as you have a billing address on file in your account,
you simply need to redeem an Xbox gift card, a Microsoft Points card, or a Microsoft Points code with your Microsoft account to begin your account transition.

Default 221

If you're unable to redeem PC Game Pass on Microsoft Rewards, you may want to ensure that you have enough Microsoft Rewards points and check for any regional restrictions or eligibility criteria. If the issue persists, reach out to Microsoft support for assistance.

Manjesh Kumar

Hi

I'm unable to access the rewards app as I get a message telling me to update my consoles location. I've checked my system settings and it's correct to my location that being the UK.

Location problem

Mahendra singh Chouh

Hi

I'm unable to access the rewards app as I get a message telling me to update my consoles location. I've checked my system settings and it's correct to my location that being the UK.

Yes Microsoft

Smwutches

Since that is not a rewards program issue, rewards support are unable to assist.

The first thing you'll want to do is check http://enforcement.xbox.com to see if you were given a gamerscore reset. If not, then It's usually just a glitch that will fix itself.

Unable to check out my rewards