Unable to buy Game Pass

Discus and support Unable to buy Game Pass in XBoX Accessibility to solve the problem; So basically when I went to purchase the game pass it locked my credit card country to United States. I'm not from the US and I have it set like that... Discussion in 'XBoX Accessibility' started by RobinMadar, Sep 7, 2020.

  1. RobinMadar
    RobinMadar Guest

    Unable to buy Game Pass


    So basically when I went to purchase the game pass it locked my credit card country to United States. I'm not from the US and I have it set like that in my Microsoft profile but i guess it wants my xbox account set in the same country as well but the problem
    is I can't change it or find where to change it. I found some link but I just got an error code that the page was missing. In the search bar it said child trying to access something like that, don't remeber.

    :)
     
    RobinMadar, Sep 7, 2020
    #1
  2. joelsnow Win User

    Unable to buy game pass

    Yes I do, I updated to version 1903 4 days ago.
  3. Ricardo Cintra Win User

    Unable to buy game pass

    Hi, you tried use others Browsers to Make test? I Suggest you use the Edge Insider (Canary, Dev, Beta) choose one install and try again, going in https://www.xbox.com
  4. KLOWN4LIFE Win User

    Unable to buy game pass

  5. joelsnow Win User

    Unable to buy game pass

    Thank you for your suggestion. I tried the browsers you suggested and unfortunately I get the same issue and it stuck on the loading screen.
    [​IMG]
  6. choppyseize Win User

    Unable to buy Xbox Game Pass

    This usually means the payment info doesn't match the profile info. I would check to be sure everything is set accurately. The other option is trying to make the purchase through the desktop site.
Thema:

Unable to buy Game Pass

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