Unable to ‘Allow 4K’ without disabling hdr

mn436 · Apr 20, 2020

Hi,

For the past three weeks, i am unable to allow 4k on my xbox one x without having to disable hdr on my monitor or television. It seems to only happen now and i haven’t changed anything.

Tried doing multiple things including a full reset and buying a new HDMI but nothing seems to fix it. On rare occasions, i can get HDR to work but i get really bad flickering and then no signal or black screen.

Any ideas?

:)

mn436

Hi,

I’ve tried a 4k monitor with HDR and that doesn’t work. I’ve also tried another 4k TV but that doesn’t also work.

This looks to be an issue with the Xbox.

FeyTech

Das kenne ich zu gut , habe selben schritte wie du gemacht und sogar ein anderes gerät an den anschluss getestet shieldTV dort klappt es aber die xbox one x sagt seit drei monaten nun ..

ihre tv einstellungen können nicht alle hdr formate wiedergeben ???

auf einmal aus dem nichts davor lief tadelos immer und andere geräte machen es auch an dem anschluss , habe tv xbox reset durchgeführt kabel tausch stell platz anschluss an den strom tv adapter per usb entfernt nichts hilft weiter ..

RandyAU93

A fault in the television or in your Xbox?

Have you maybe tried replacing the HDMI cable? It's a possible problem, but I also know that the HDMI cables bundled with all Xbox One consoles since launch are capable of delivering 4K resolution.

mn436

Hi,

I am using a Panasonic TX-43GX550B. I updated the firmware but i still get the same issue. Looking at forums, some people say its a bug from the last update or there is a fault with either the HDMI port or HDMI timer chip.

RandyAU93

A couple of thoughts here. First, can you share the make and model of television you're using? Second, have you tried updating the television's firmware? Many newer model TVs (especially smart TVs with built-in apps) have Internet connectivity and can
receive firmware updates that fix or improve features.

Unable to ‘Allow 4K’ without disabling hdr