Unable to access user generated content privacy options on the beta support site

Posting here after being referred from twitter here. may as well type up an expanded report though. Sorry if it's overly wordy. TLDR, read the tweet.

After trying to help someone access user-generated content in MCC for PC, I encountered a possible issue that may prevent a user from changing certain privacy settings that can prevent them from using features like the File Share in Master Chief Collection.

On the support.xbox.com site, the setting you need to change (shown in tweet) can be found under Privacy and Online Safety. However on the beta.support.xbox.com site, this setting is not available either through the categories or through searching for things like "custom content" or "community creations."

Normally you can just swap between the two sites by removing the beta subdomain from the URL (at least, I was able to), but for some reason the person I was helping couldn't do this. Whenever they clicked a link to the standard support site (either via a URL from discord or through the Xbox site) they were automatically redirected to the beta site. I verified this was happening to them by viewing their screenshare on Discord. This made it impossible for them to adjust this setting on their account via a web interface, locking them out of the File Share features of Master Chief Collection on PC and making it difficult to play custom game types.

As you can imagine this is a major obstacle if someone wishes to change their privacy settings and is caught in this strange redirect loop. The beta site should have the same settings available that the standard site has, or at least a hyperlink to force you back onto the standard site so you can make the change there. Hopefully this can be addressed soon.

submitted by /u/MilhouseJr
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