Unable to access the settings to access realms

Discus and support Unable to access the settings to access realms in XBoX on Windows to solve the problem; I have an issue while trying to play with friends on Minecraft windows 10 realms. I own the account, but every time i try to gain access to the... Discussion in 'XBoX on Windows' started by Hoetogen, Apr 14, 2021.

  1. Hoetogen
    Hoetogen Guest

    Unable to access the settings to access realms


    I have an issue while trying to play with friends on Minecraft windows 10 realms.

    I own the account, but every time i try to gain access to the settings tab, it redirects me back to the support page, no matter how i get there.

    I was able to play with and join friends perfectly fine, realms is the only issue.

    This is the video of what is happening. https://streamable.com/wt05t3

    :)
     
    Hoetogen, Apr 14, 2021
    #1
  2. XBF Aicha T Win User

    Unable to access the settings to access realms

  3. pasqualeeno Win User

    Unable to access the settings to access realms

    Hi!

    Clear your browser history (how to do) and login to https://account.xbox.com/settings using your Microsoft account. If the issue persist, try to connect using a different browser (e.g. Edge).

    If yours is a child account, you can't change privacy settings. Child accounts are considered all accounts under the age of 16 for the US & EU, 19 for South Korea. If there isn't an adult account associated with the child account, the adult will have to make a Microsoft account & associate the already created child account with it. Only parent accounts can change settings.

    You can check the date of birth on your profile here: https://account.microsoft.com/profile/

    This article provides the privacy settings required to enable Minecraft realms access:

    I'm trying to set up an Xbox Live or Microsoft Account (including Realms access for Child Accounts!)

    Regards
  4. Hoetogen Win User

    Unable to access the settings to access realms

    Hello, thank you for the reply but this does not solve the problem, as it only shows how to check the game publisher site or internet connection issues.

    My problem is with the site itself redirecting me to a support page every time i try and click on my settings.

    Hopefully theres something you can do to help me with this, as it's a real pain!
  5. pasqualeeno Win User

    I need help with Minecraft for Nintendo switch realms

  6. XBF - Drew Win User

    Age or permissions issue on Microsoft account?

Thema:

Unable to access the settings to access realms

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