Unable to access EA Access

Discus and support Unable to access EA Access in XBoX on Consoles to solve the problem; I have paid for EA Access but when I open Star Wars Battlefront and select Multiplayer it says 'You are not allowed to access online features', can... Discussion in 'XBoX on Consoles' started by VaZe SwaYYy, Dec 27, 2015.

  1. VaZe SwaYYy
    VaZe SwaYYy Guest

    Unable to access EA Access


    I have paid for EA Access but when I open Star Wars Battlefront and select Multiplayer it says 'You are not allowed to access online features', can anyone help please?

    :)
     
    VaZe SwaYYy, Dec 27, 2015
    #1
  2. MatureLobster36
    MatureLobster36 Guest
    EA Access Not Working

    Since the latest system update, for me 4/20/17, I am unable to gain access to my EA Access Hub and all of the available EA Access titles that were once in my ready to install folder have disappeared. Anyone out there able to help me?
     
    MatureLobster36, Dec 27, 2015
    #2
  3. SiIky Johnson
    SiIky Johnson Guest
    EA Access

    I was invited to the xbox preview dashboard but i am unable to access that thread. any help would be appreciated as i would like to try out EA Access as well.
     
    SiIky Johnson, Dec 27, 2015
    #3
  4. PLOPPY-B67FE328-6C11-4E2C-A0E7-D1C99752F8C2
    PLOPPY-B67FE328-6C11-4E2C-A0E7-D1C99752F8C2 Guest

    Unable to access EA Access

    Check your EA Access subscription status either on Xbox.com or within the settings menu on your xbox. If all is ok with that, i'd either drop EA support a tweet/email or give xbox support a call. The fact that you've managed to download the game suggests
    that your subscription is ok but worth checking. It may just be a server issue.
     
    PLOPPY-B67FE328-6C11-4E2C-A0E7-D1C99752F8C2, Dec 28, 2015
    #4
  5. Daft Badger
    Daft Badger Guest
    Star Wars Battlefront isn't available on E.A. access.You would need to buy the game & you do need to be 13 years old or over to access E.A.'s servers.
     
    Daft Badger, Dec 28, 2015
    #5
  6. PLOPPY-B67FE328-6C11-4E2C-A0E7-D1C99752F8C2
    PLOPPY-B67FE328-6C11-4E2C-A0E7-D1C99752F8C2 Guest
    The 10 hour trial for Battlefront is available free to EA access members.
     
    PLOPPY-B67FE328-6C11-4E2C-A0E7-D1C99752F8C2, Dec 30, 2015
    #6
  7. SterlingTube578
    SterlingTube578 Guest
    I had the same problem but with Halo 5 Guardians. My broadband is with Sky and it turns out it was being blocked by Sky Broadband Shield. I changed the settings in shield to allow halowaypoint.com and it worked!! If you add the address for EA it might solve
    the problem. Good luck!
     
    SterlingTube578, Oct 31, 2018
    #7
  8. SterlingTube578 Win User

    Unable to access EA Access

    I had the same problem but with Halo 5 Guardians. My broadband is with Sky and it turns out it was being blocked by Sky Broadband Shield. I changed the settings in shield to allow halowaypoint.com and it worked!! If you add the address for EA it might solve
    the problem. Good luck!
  9. PLOPPY-B67FE328-6C11 Win User

    Unable to access EA Access

    The 10 hour trial for Battlefront is available free to EA access members.
  10. Daft Badger Win User

    Unable to access EA Access

    Star Wars Battlefront isn't available on E.A. access.You would need to buy the game & you do need to be 13 years old or over to access E.A.'s servers.
  11. PLOPPY-B67FE328-6C11 Win User

    Unable to access EA Access

    Check your EA Access subscription status either on Xbox.com or within the settings menu on your xbox. If all is ok with that, i'd either drop EA support a tweet/email or give xbox support a call. The fact that you've managed to download the game suggests
    that your subscription is ok but worth checking. It may just be a server issue.
  12. SiIky Johnson Win User

    EA Access

    I was invited to the xbox preview dashboard but i am unable to access that thread. any help would be appreciated as i would like to try out EA Access as well.
Thema:

Unable to access EA Access

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