Unable to access amazon prime videos thru xbox one

Discus and support Unable to access amazon prime videos thru xbox one in XBoX Games and Apps to solve the problem; Hi, I am unable to find the amazon prime video app on the xbox store and therefore not able to access the site thru my xbox one. I am based out of... Discussion in 'XBoX Games and Apps' started by BlueNilanjana, Apr 9, 2017.

  1. BlueNilanjana
    BlueNilanjana Guest

    Unable to access amazon prime videos thru xbox one


    Hi, I am unable to find the amazon prime video app on the xbox store and therefore not able to access the site thru my xbox one. I am based out of India. Request support on this issue. Thanks!

    :)
     
    BlueNilanjana, Apr 9, 2017
    #1
  2. FancyRumble8091
    FancyRumble8091 Guest
    Amazon Prime

    I am confused how to register my Xbox One to my amazon prime account to access Amazon Videos. I have downloaded the app onto the xbox and when I try to sign in it gives me a code and tells me to register it with Amazon. I cannot find where I need to do this
    on amazon. Anybody have a clue as to what I am missing help would fantastic. Thanks
     
    FancyRumble8091, Apr 9, 2017
    #2
  3. edag
    edag Guest
    Cannot download Amazon Instant Video app

    Hi. I'm having problems while trying to download the Amazon Instant Video app on my xbox 360 console. I am located in Costa Rica, but I can access my Amazon Prime account and watch videos on any of my computers and on my Kindle Fire. I can also access
    all of my Xbox Live Gold membership services.

    Any clues?

    Thanks in advance,

    Edwin
     
    edag, Apr 9, 2017
    #3
  4. Mister Cizl
    Mister Cizl Guest

    Unable to access amazon prime videos thru xbox one

    Hey BlueNilanjana! At this time Amazon Prime Video is not available in your region, keep an eye
    here and
    here     for more news and information. Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Cizl, Apr 11, 2017
    #4
  5. Mister Cizl Win User

    Unable to access amazon prime videos thru xbox one

    Hey BlueNilanjana! At this time Amazon Prime Video is not available in your region, keep an eye
    here and
    here     for more news and information. Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  6. XA JJKILLERs Win User

    Xbox One and Amazon Prime Video.

    My Xbox One has stopped streaming the video the video portion of Amazon Prime Video. I have worked thru all the the trouble shooting on the xbox and amazon lists.
    There was a tweet about problems with ap video

    We have received word that Amazon Prime Video UK App is experiencing issues on Xbox One. Our teams are investigating now. We'll update here & on https://t.co/PzAdjUFMJj when we have more info to share.
  7. Larnzee Win User

    HDMI pass through - trying to use Fire TV stick

    I have a Amazon fire stick and I have just connected it directly to the back of the tv. There’s no need for it to be connected thru the Xbox as there is a app specific for Amazon prime video.
  8. Sgt Robbins 56 Win User

    Xbox One and Amazon Prime Video.

    I checked the list and have done all they have listed. I have reset the router, factory reset the box, uninstalled and reinstalled the Amazon Prime video.

    I have spent 5 hours with amazon support and 2 hours with Xbox support. I have an Xbox One and Xbox One X that have the same problem with Amazon Prime Video.

    I can go into Prime Video, select a video, the video will play, I hear the audio but have a black screen.

    I have tried the Xbox on two T.V.s. I tried the Amazon Prime Video on the Xbox 360 and it works.

    Amazon Prime Video is worked up until 10 days ago. And is the only video app not working correctly.
  9. Bazajaytee Win User

    Amazon instant video

    Amazon Instant Video shows any films purchased through Amazon and any Amazon Prime content.

    Xbox doesn't have a Prime App, rather Xbox Video which only shows films and shows purchased through Xbox Store.

    If films/shows purchased from Amazon aren't showing in Amazon Instant Video app you will need to contact Amazon Customer Support to verify your purchases.

    Remember, Amazon Prime content changes so they remove films/shows periodically and add new ones. Amazon Instant Video purchases remain all the time.
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Unable to access amazon prime videos thru xbox one

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