Unable to access a member on my family safety account as the organizer.

Hi Anne!

Could you please verify on your daughter's account by signing in her account to https://family.microsoft.com if she's already part of a Microsoft family?

On your end using your own account, isn't there an option to cancel the invitation? Be sure that you entered her account email address correctly on the invitation process.

That means that a different family organizer added that members and only that family organizer can remove him, this is a safety measure

Hi, Loop! Thank you for reaching out.
I'm AJ, an Independent Advisor for the Xbox Community.
I'm sorry you are experiencing issues accessing multiplayer features on Minecraft.

If the Xbox Family Settings app is not available in your country, your parents/guardians can manage your account permissions via the Xbox website.

To do this on a browser:

- An adult will need to sign in at https://account.microsoft.com
- Scroll down and click on "Family"
- Select "Add a family member"
- Here your family organizer can change age filters and restrictions for your child account.
- Online safety and privacy settings can be changed by the organizer's account at: https://account.xbox.com/settings

The following settings need to be enabled to allow access to multiplayer features on Minecraft:

- You can join multiplayer games
- You can join cross-network play
- You can create or join clubs

This can also be done on an Xbox console by signing in to the family organizer's account and going to Settings > Account > Family Settings > Manage family members.

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More information on safety settings for Minecraft can be found at:
https://support.xbox.com/help/family-online-safety/online-safety/manage-a-members-safety-settings-to-access-minecraft-features

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Please let me know if you have any further questions, I'd be happy to help.
Best regards.

Hi, AussieAnimates! Thank you for reaching out.
I'm AJ, an Independent Advisor for the Xbox Community.
I'm sorry to hear you are experiencing issues playing Minecraft.

Unfortunately, changing your account's date of birth will not remove filters and restrictions that were put in place considering your account's original date of birth.

To allow access to Minecraft and multiplayer features, your child account needs to be added to a Family Group where the organizer/parent account can manage your account's security and privacy settings.

To do this on a browser:

- An adult will need to sign in at https://account.microsoft.com
- Scroll down and click on "Family"
- Select "Add a family member"
- Here your family organizer can change age filters and restrictions for your child account.
- Online safety and privacy settings can be changed through the organizer's account at: https://account.xbox.com/settings

The following settings need to be enabled to allow access to multiplayer features on Minecraft:

- You can join multiplayer games
- You can join cross-network play
- You can create or join clubs

* This can also be done through the Xbox Family mobile app available for iOS and Android, or an Xbox console by going to Settings > Account > Family Settings > Manage Family members.

More information on family settings for Minecraft can be found at:
https://support.xbox.com/help/family-online-safety/online-safety/manage-a-members-safety-settings-to-access-minecraft-features

Please let me know if you have any further questions, I'd be happy to help.
Best regards.

Hello, my name is Khaji I am the independent advisor and I will be happy to help you today.

In this case, you must sign in to an adult account (the one you want to designate as the organizer for your family group) and then add their account to the family group from the organizer account. All organizers in a family group have the authority to manage member accounts, such as setting content limits, approving time extension requests, and adding new members to the group. You can do this from the web or by using the Microsoft Family Safety app. Web:

1. Open the Parental Controls panel. https://go.microsoft.com/fwlink/p/?LinkID=2172864

2. Select + Add family member.

3. Enter your email address.

4. Select your role in the family group: Member or Organizer.

5. Select Invite. Mobile app:

1. Download the Microsoft Family Safety app from Google Play or Apple App Store.

2. Tap Start to log in.

3. In Your Family view, select List.

4. Scroll down to select Add Family Member.

5. Enter your email address.

6. Select your role in the family group: Member or Organizer.

7. Select Next.

8. Choose the addition method and select Send invitation. Please note that members can only be part of one family group.

A member must leave the current family group to join a new one. Guest will receive a link to register via email. They will be asked to sign in to their Microsoft account to accept and join the family group. If they are minors, they will also be asked to request adult consent.

Best regards, Khaji