Um, I really need this account back

Jayden Lyttle1 · Aug 31, 2022

I recently got a new laptop, I got an Asus Vivobook, and I wanted to set it up as fast as possible, so I went through annoying Cortana screaming in my ear every time we got to a new page. I did everything fine up until when it asks if I already had a Microsoft account(AKA: Asking for my email or if I needed to make a new one), I proceeded to click sing in and I enter my email, and then my password, and it said incorrect password, I tried multiple other times and it wont let me sign in with the email. Even though I'm POSITIVE the password is correct. So I sign in with a newly made email and try to sign in after the rest of my laptop is set up. I go to outlook and try to sign in again and it says wrong password. Then I try I forgot my password and it brings me to some Microsoft page where it asks for the email I'm trying to get into and another email where they can contact me, I spend 5 mins entering in a bunch of other info about the email. Then I get a message that says that it didn't go through and that I should just try again. I do but same thing, same message. I really need this account because I bought Minecraft on it, and well, that's 40 bucks.

:)

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Jayden

Sorry to hear that, the only way to recover an Xbox account is via the account recovery form here https://account.live.com/password/reset

If you had a phone number attached to the account, you can use that instead of the email.

Or you can try fill the recovery form if the above doesn't work https://account.live.com/acsr

Also, you could try alternative methods to recover your account here:

https://support.microsoft.com/en-us/account-bil...

If you have further questions feel to ask

Spyro0129

I really don't want to delete my profile >~<! Urgh... Um. Will I still have my gold account? Or will that go as well? Or will that come with my profile when I download it back?

Thanks for the help guys x-x

KGN KARMA

Um I would say not, because the xbox needs a really fast connection to play. I hope this helps!

-TG TRYHARD

davemcfly85

um you need a gold account to play on live you are silver aka free account.

XBLRewards8

Hello Brisky Impulse,

From the FAQ for that offer:

How do I earn Rewards with the Games on Demand Pre-Order Punchcard?

Earn 15,000 Rewards Credits when you pre-order three eligible (see description in the next question) Games on Demand titles in the Xbox Store between 1 October 2016 00:01 UTC and 31 December 2016 23:59 UTC. Please visit http://www.worldtimeserver.com or
another world time database to determine local time.

As mentioned in your previous post (https://forums.xbox.com/en-US/thread/a65681d1-f6b1-45e7-8e2f-e89042db70b9), since your purchase of Dishonored 2 was made before the
offer period, it was not eligible for this offer. You will receive your punch for Resident Evil in the time period stated in your previous post.

Um, I really need this account back