Ultra HD movies have judder/dropped frames

Discus and support Ultra HD movies have judder/dropped frames in XBoX Games and Apps to solve the problem; Ultra HD movies have judder/dropped frames. This happens with the martian, sicario, deadpool & batman vs superman I've cleared persistent storage,... Discussion in 'XBoX Games and Apps' started by LuckyB56789, Aug 22, 2016.

  1. LuckyB56789
    LuckyB56789 Guest

    Ultra HD movies have judder/dropped frames


    Ultra HD movies have judder/dropped frames. This happens with the martian, sicario, deadpool & batman vs superman

    I've cleared persistent storage, reinstalled the app, removed the bd live option, it still happens.

    You need to work on the bluray app.

    :)
     
    LuckyB56789, Aug 22, 2016
    #1
  2. Merlin4421
    Merlin4421 Guest
    Xbox One Playback Woes

    All I know is this needs a fix ASAP. Video is almost unwatchable and this is supposed to be an all in one device? I won't rent a movie on Xbox video for fear of this judder and frame drops. Why does the ps4 get super hd on Netflix and we don't? And they
    aren't having this issue. Argh.
     
    Merlin4421, Aug 22, 2016
    #2
  3. Lanky5566
    Lanky5566 Guest
    What Apps currently have 4k content

    I have come across Ultra HD on the amazon app however it require paying extra for each movie/tv show, but you can seach Ultra HD on the app and they should pop up, youtube on the other hand will stream the highest quality available for each video unless
    you specify otherwise
     
    Lanky5566, Aug 22, 2016
    #3
  4. Ultra HD movies have judder/dropped frames

    I can't get UHD Movies to play at all. How they can advertise the XBOX One S as being capable of 4k Blu Ray playback when it clearly isn't seems pretty sketchy to me.
     
    RubberMittens, Aug 24, 2016
    #4
  5. Art Awesome
    Art Awesome Guest
    having the same problem with my copy of Deadpool and Star Trek into Darkness.
     
    Art Awesome, Sep 8, 2016
    #5
  6. Mister Cizl
    Mister Cizl Guest
    Hey RubberMittens & Art Awesome! We are aware of the inability to play issue and have the right team looking into it, check out
    this thread for any updates. Thanks!

    Hey LuckyB56789! Could you provide some detail for me on what hardware you're using? What make and model TV are you using? please post back and let me know!
     
    Mister Cizl, Sep 9, 2016
    #6
  7. LuckyB56789
    LuckyB56789 Guest
    I have an LG 55B6P oled.

    I did a reset on the console, I see less stutter but it's still there.

    The issue only presents itself if HDR is enabled.
     
    LuckyB56789, Sep 9, 2016
    #7
  8. Mister Cizl
    Mister Cizl Guest

    Ultra HD movies have judder/dropped frames

    Hey LuckyB56789! Do you have your TV set to Game Mode? Post back and let me know!
     
    Mister Cizl, Sep 12, 2016
    #8
  9. LuckyB56789
    LuckyB56789 Guest
    No game mode isn't enabled on the tv
     
    LuckyB56789, Nov 2, 2018
    #9
  10. Mister Cizl Win User

    Ultra HD movies have judder/dropped frames

    Hey LuckyB56789! Do you have your TV set to Game Mode? Post back and let me know!
  11. LuckyB56789 Win User

    Ultra HD movies have judder/dropped frames

    I have an LG 55B6P oled.

    I did a reset on the console, I see less stutter but it's still there.

    The issue only presents itself if HDR is enabled.
  12. LuckyB56789 Win User

    Ultra HD movies have judder/dropped frames

    No game mode isn't enabled on the tv
  13. RubberMittens Win User

    Ultra HD movies have judder/dropped frames

    I can't get UHD Movies to play at all. How they can advertise the XBOX One S as being capable of 4k Blu Ray playback when it clearly isn't seems pretty sketchy to me.
  14. Mister Cizl Win User

    Ultra HD movies have judder/dropped frames

    Hey RubberMittens & Art Awesome! We are aware of the inability to play issue and have the right team looking into it, check out
    this thread for any updates. Thanks!

    Hey LuckyB56789! Could you provide some detail for me on what hardware you're using? What make and model TV are you using? please post back and let me know!
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Ultra HD movies have judder/dropped frames

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