Ultimate

Discus and support Ultimate in XBoX Sales and Promo to solve the problem; El 23 de julio me cobraron el Ultimate y desde entonces estoy tratando de cancelar y solicitar un reembolso pero no me da la opción solo dice... Discussion in 'XBoX Sales and Promo' started by Jav16, Jul 28, 2020.

  1. Jav16
    Jav16 Guest

    Ultimate


    El 23 de julio me cobraron el Ultimate y desde entonces estoy tratando de cancelar y solicitar un reembolso pero no me da la opción solo dice "actualizar" que puedo hacer?

    [Translation - On July 23 they charged me for the Ultimate and since then I am trying to cancel and request a refund but it does not give me the option it only says "update" what can I do?]

    :)
     
    Jav16, Jul 28, 2020
    #1
  2. FatalDarkprince Win User

    xbox ultimate

    Here is the breakdown of how conversion works. We will use 1 months ultimate as an example.

    If you have ultimate active for 1 month for example:

    If you add 12 months of gold while ultimate is active, the conversion is:

    12 months gold = 4 months ultimate

    so 4 months ultimate + 1 prior month ultimate = 5 months ultimate

    _____________________________________

    If you have only 12 months gold active:

    Then if you add 1 month ultimate, the conversion is:

    12 months gold = 12 months ultimate

    12 months ultimate + 1 month ultimate = 13 months ultimate.

    Do you understand? If you want a better conversion rate, then you need gold first and then add 1 month ultimate to make everything else ultimate but if you add gold later, it gives you less months.
  3. Smwutches Win User

    Question: How many Xbox Game Pass Ultimate days would I get with this? (Saturday, May 14th, 2022)

    It depends. If you add that and then purchase Ultimate to convert it to Ultimate, you'll get 90 days plus the amount of Ultimate you add.

    If you are adding it to an Ultimate subscription, you would get about 2 months of Ultimate.
  4. Smwutches Win User

    12 Months of gold to ultimate?

    If you add the Gold first (while not having an Ultimate subscription) and then add Ultimate, it will be converted at a ratio of 1:1. So if you add 12 months of Gold and then 1 month of Ultimate, you'll have 13 months of Ultimate.

    If you already have Ultimate and add 12 months of Gold to that, it will convert to 4 months of Ultimate.
  5. BakyOsijekHr Win User

    Game pass ultimate

    All you have will be converted to ultimate. In your case: 1 year gold + 3 months ultimate equals 15 months Ultimate. If you turn yours renew of you will get 4 months ultimate. In all 16 months ultimate.
  6. Smwutches Win User

    Xbox live/ultimate game pass

    Add your Gold card first, then buy 1 month of Ultimate. Your Gold will be converted to Ultimate and you'll have 13 months of Ultimate. Game Pass Ultimate is $14.99 USD.
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Ultimate

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