Ultimate Subscription isn't sharing

Discus and support Ultimate Subscription isn't sharing in XBoX on Consoles to solve the problem; I own the subscription, it's still valid, I have the Xbox as my home Xbox and it isn't sharing the subscription. ed211055-4a9b-4938-bc39-99588d7f7122 Discussion in 'XBoX on Consoles' started by CaydenOrton, Dec 22, 2021.

  1. CaydenOrton
    CaydenOrton Guest

    Ultimate Subscription isn't sharing


    I own the subscription, it's still valid, I have the Xbox as my home Xbox and it isn't sharing the subscription.

    :)
     
    CaydenOrton, Dec 22, 2021
    #1
  2. Jesse E' Win User

    Ultimate Subscription isn't sharing

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    Please make sure that you've made your wife's Xbox your home console and signed out. That's the part where the mistake is usually made.

    Kindly read this guide for more information https://support.xbox.com/en-US/help/hardware-ne...
  3. Saeleth Win User

    Question about Game Pass Ultimate

    Well, her XBox isn't my home XBox, it would be hers. I know I can share my game library to her but wasn't sure if I can share the benefits of Game Pass Ultimate to her or she needs her own subscription.
  4. {Parity} Win User

    Xbox membership/subscription suggestion

    You are not sharing the Ultimate Subscription but the games that the owner of the subscription downloads.
  5. FreakRoach Win User

    Question about Game Pass Ultimate

    Well, her XBox isn't my home XBox, it would be hers. I know I can share my game library to her but wasn't sure if I can share the benefits of Game Pass Ultimate to her or she needs her own subscription.
    In order to share your Game Pass Ultimate with her, you'll have to set her console as you home and then you can sign out from there.
  6. Smwutches Win User

    Can the primary account be changed?

    The ability to share is tied to the Home setting. So whether or not an account is the primary account wouldn't have an effect. If an account had a subscription, they can share the subscription on any console they have set as their Home. It sounds as though the account you have set as Home on your console maybe doesn't have a subscription to share and someone on the second console does, or the Home setting is not set correctly.

    As far as sharing Ultimate, if an account shares Ultimate, the other accounts will get the ability to play online and can access the games downloaded from Game Pass. They do not all get the full benefits of Ultimate since they would not actually have an Ultimate subscription.
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Ultimate Subscription isn't sharing

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