Ultimate pass with Disney+

Yet, the official press release says that doesn't matter.

"Whether you claimed the previous Disney+ Perk or not, Ultimate members who do not currently have an active Disney+ subscription will be eligible to claim the 30-day subscription trial through the Perks Gallery on their Xbox console, on the Xbox app for Windows PC, or through the Xbox Game Pass mobile app on iOS and Android."

Disney+ Returns to Xbox Game Pass Ultimate - Xbox Wire

//EDIT: Found it, had to download the Xbox Game pass app.

Disney Support told me I had to click on "benefits" on my Xbox game pass ultimate and should follow the instructions. How do I get "advantages" with the xbox game pass?

Yet, the official press release says that doesn't matter.

"Whether you claimed the previous Disney+ Perk or not, Ultimate members who do not currently have an active Disney+ subscription will be eligible to claim the 30-day subscription trial through the Perks Gallery on their Xbox console, on the Xbox app for Windows PC, or through the Xbox Game Pass mobile app on iOS and Android."

Disney+ Returns to Xbox Game Pass Ultimate - Xbox Wire

Even that link that you shared has the same disclaimer. The wording in the statement is a bit confusing though. Technically, you can claim a perk but not redeem it. I have claimed perks that I didn't actually end up redeeming. Perhaps that is what they are referring to? Not really sure. It does seem contradictory. I will give you that.

Hi, Kirsty! Thank you for reaching out.
I'm AJ, an Independent Advisor for the Xbox Community.
I'm sorry you are experiencing issues playing Disney Dreamlight Valley.

If you purchased or renewed Game Pass Ultimate while having an active 12-month subscription to Game Pass Core, your subscription should've converted to Game Pass Ultimate. Please note that this conversion is final and can't be reversed.

To clarify, did you cancel Xbox Game Pass Ultimate? Doing so would've also canceled your converted pre-paid time.

You can see your active subscriptions by signing in to your Microsoft Account at:
https://account.microsoft.com/services

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Disney Dreamlight Valley is still available through Game Pass Ultimate, Game Pass for PC, and Xbox Game Pass for console.

I believe the reason why you were unable to launch or redownload this game is that, if I'm understanding this correctly, you switched your subscription from Xbox Game Pass to Game Pass Core. Game Pass Core does not grant access to this game.

To play or redownload this game on an Xbox Console, you need an active subscription to Xbox Game Pass Ultimate or Xbox Game Pass for Console.

I'll be looking forward to your reply.
Best regards.

Hi SachinSingh, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

On Game Pass subscription it doesn't matter if Xbox Game Pass for PC, or Xbox Game Pass Ultimate you'll have the same version of Forza Horizon which is Forza Horizon 4 Standard Edition.

By having an Xbox Game Pass Ultimate, you'll have Xbox Game Pass perks (eg; Disney+, packs for games, etc.). Also, you will be able to use cloud gaming on a PC along with other devices as long as you're in a supported region.

Both Xbox Game Pass for PC and Xbox Game Pass Ultimate include EA Play.