Ubisoft connect doesn't show a purchase screen or an install screen when I get sent there...

Discus and support Ubisoft connect doesn't show a purchase screen or an install screen when I get sent there... in XBoX Games and Apps to solve the problem; i tried downloading rainbow six siege from the xbox game pass store but it made me download ubsifot connect so I did and when i launched it I went back... Discussion in 'XBoX Games and Apps' started by Lu_at_Dal, Jan 20, 2023.

  1. Lu_at_Dal
    Lu_at_Dal Guest

    Ubisoft connect doesn't show a purchase screen or an install screen when I get sent there...


    i tried downloading rainbow six siege from the xbox game pass store but it made me download ubsifot connect so I did and when i launched it I went back to the xbox game pass store but when it transferred me to the ubisoft store the ubisoft store only showed an art banner of the game and nothing else. I want to be able to download the game but I dont know how can anyone help?

    :)
     
    Lu_at_Dal, Jan 20, 2023
    #1
  2. Dericka Win User

    Ubisoft connect doesn't show a purchase screen or an install screen when I get sent there from Xbox game pass

    Hi, I'm , an Independent advisor and I can surely help you.

    Don't worry we will work on this together. Can you please check if your Windows has an update? If there is, please update it and restart your PC then try it again. Thanks!
  3. Dericka Win User

    Ubisoft connect doesn't show a purchase screen or an install screen when I get sent there from Xbox game pass

  4. Lu_at_Dal Win User

    Ubisoft connect doesn't show a purchase screen or an install screen when I get sent there from Xbox game pass

    Thanks for your reply and I did restart my pc and update the windows. I have no problem downloading other games except the games from Ubisoft. I tried a few others and it didn’t work.
  5. GOLD Frogs Win User

    Notifications

    My sons xbox doesn't show when invites,are sent it doesn't pop up on the screen
  6. LittleSpark Win User

    Unable to install Ubisoft game through Game Pass

    I haven't been able to get a response from Ubisoft on this either. I signed up for this game pass and have yet to be able to play any of the games I got it for.

    I have uninstalled, reinstalled, unlinked my xbox account from ubisoft, relinked it. Restarted, logged out of everything, logged back in, none of these steps are working.

    If I click Install from the PC Game Pass app, it opens Ubisoft to a blank screen, doesn't matter if the Ubisoft app is already open or not. Same thing happens. If I try the suggested route "see in Ubisoft Connect PC" the mouse cursor changes to a circle as if something is going to happen, but nothing changes in the Ubisoft app. Only the Install button shows any sign of life, but yet blank page.

    This is driving me crazy, I'm so frustrated :(
Thema:

Ubisoft connect doesn't show a purchase screen or an install screen when I get sent there...

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