Ubisoft account confirmation

That's strange, if you get in touch with them via official channels like their contact support page

You're good, but as you are not receiving the email
I can advise you to get in touch with them one more time and give them a different email address just in case

I just checked my junk folder and it wasn’t in there. I don’t know if it was a scam or not, but I hope not. And yes I provided the right email it’s the one I use for Xbox. I don’t know why it’s taking so long but I sent them my email a week ago besides yesterday and I still haven’t gotten anything from them.

That’s the thing. I can’t rEder my password without an email from them cause I need a code or something. They notified me while playing the game. It’s weird cause I can’t play roller champions but I can play far cry 5.

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today DarkDazoki05

Did you provide your actual email or a email you know to recover the password?

If yes, the email doesn't appear in your inbox?

May I know if you checked the spam/junk folder just in case the message ended there?

If not, try double checking you provided the right email to them. Or ask them if maybe you need to wait an estimated time to receive the password reset message.

If you have further questions feel free to ask, greetings from another Microsoft user

Hello Veryhardgame, My name is David. I am an independent advisor, happy to help you today.

To access Ubisoft games available on PC Game Pass through Ubisoft Connect, you will need to claim them.

To recover a game:

Open the Xbox app for Windows PC and go to the page of the game you want to recover.

Select Install.
If Ubisoft Connect is not currently installed on your system, it will ask you to download it.

In the Ubisoft Connect pop-up window, sign in to the Ubisoft account where you want to recover the game.

If prompted, sign in to your Xbox account.
If your Xbox account is currently linked to a different Ubisoft account than the one you want to play on, unlink it before continuing.

Confirm that the Xbox account and Ubisoft account displayed on the screen are correct.

If the wrong Xbox account is displayed, select Change account.

Check the I understand that this action cannot be reversed box and select Confirm.

Your accounts will be linked and the game will now be added to your account.

Best regards.