Two xbox accounts on the same Microsoft account

Discus and support Two xbox accounts on the same Microsoft account in XBoX Accessibility to solve the problem; Before Christmas we had the xbox one, on this xbox we had two xbox accounts that were both on the same Microsoft account, when we upgraded to the xbox... Discussion in 'XBoX Accessibility' started by jimmckinney1, Dec 27, 2021.

  1. jimmckinney1
    jimmckinney1 Guest

    Two xbox accounts on the same Microsoft account


    Before Christmas we had the xbox one, on this xbox we had two xbox accounts that were both on the same Microsoft account, when we upgraded to the xbox series x it automatically signed into the wrong account which made it so I could not sign into my own account. when I tried to sign into my own account it said there was already an active account with those details. How do I fix this because I really need to get back into my own account.

    :)
     
    jimmckinney1, Dec 27, 2021
    #1
  2. Georges C. Win User

    Two xbox accounts on the same Microsoft account

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Jimmckinney1, try to follow the procedure below, and the first account to be placed on Xbox is the one you want.

    Xbox One reset keeping Games:

    Press the Xbox button to open the panel.

    Select system > Settings > System > Console Information

    Select Reset console.

    Restore and maintain my games and apps.

    Rest assured, you won't miss games or saves

    Note:

    -You need to know the email and passwords of your accounts when performing this reset.
  3. DavidDalström Win User

    Two xbox accounts on the same Microsoft account

    Hello, I have a similar but different problem. In my case, I migrated a Mojang account to a Microsoft account and ended up with two Xbox profiles. It seemed to me that the migration process created the second profile instead of re-using the existing one.

    In the Minecraft Launcher, there are now two Xbox profiles available to choose from. One of them is indeed the migrated account and the other one is not (it contains all the other games associated with this Microsoft account except Minecraft).

    I can play the Minecraft game, all realms are visible (own and friends) exactly as before the migration, all good so far. But my own realm has expired despite it being automatically renewed up until the migration (I think the migration terminated the auto subscription).

    My problem is now that I can not log into the Minecraft Realms service with the Microsoft account because the default Xbox profile is not the one with the migrated Mojang account. It seems that the Minecraft Realms service makes assumptions about the associated Xbox tag and uses the default to identify the user, or at least it seems that way. It doesn't recognize that a Microsoft account can have several Xbox profiles/tags associated with it.
  4. SmartLace1968 Win User

    Two microsoft accounts with same gmail account

    Hi there! This is Virginia O.

    I understand that you want to know if you can combine 2 accounts into one.

    I apologize for the inconvenienced this has caused you. I will do my best to help you.

    Unfortunately, you can't use the same Gmail address for two separate Microsoft accounts. Because all the emails of an account should be unique and once that email is already taken you shouldn't be able to use it as the email address of your account.

    And combining of 2 accounts into one is not an available feature in the Xbox Live services.

    Thank you for your cooperation.
  5. steeledwand7664 Win User

    Two microsoft accounts with the same email

    You can not have 2 different xbox profiles with one email I would double check the emails you can check the email on the xbox by going to settings and under the account tab go to sign in security and passkey and it will tell you what the email address is
    that is associated with the account that you are signed into on the xbox
  6. RichieB_ Win User

    Two Xbox in the same account.

    Hello Beno77,



    We haven't heard from you in 72 hours, so we will consider your issue resolved. If you do need further help, please create a new thread to discuss your concerns through this link: Create a new question or start a discussion (microsoft.com), as we will not be monitoring this thread going forward.

    Thank you for understanding.

    Regards,

Thema:

Two xbox accounts on the same Microsoft account

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