Two questions about achievements and special offers

Griffin11287 · Dec 4, 2017

1, Say I've spent more than the threshold to trigger Phase 1 of a monthly reward, but obviously it hasn't shown up quite yet because of the lag in processing. Can I immediately go after the achievements in the eligible content and have them trigger, or
do I have to wait for phase 1 to show as pending?

2. If I already own eligible content for the offer AND have spent enough to trigger phase 1, can I also get achievements for previously purchased eligible titles as well, or only newly purchased?

Thanks in advance for any insight.

:)

TheLegendOfRafa · Dec 4, 2017

promotion and special offers

I was never given my beta rewards from the Gears of War 4 beta I exceeded level 20 and opened the Vintage Kait pack but when the full game came out I never got my Vintage Kait rewards. I have been dealing with this issue for days now and am losing my patience
I have contacted Xbox support on twitter and on here and they both told me to make a post on the forums but no one ever responds.

XBLRewards8 · Dec 4, 2017

Why am i not getting points ?

Hello jeffrey9800,

We do not award Credits for achievements, unless as part of a special offer. Currently, there are no offers for achievements.

XBLRewards8 · Dec 5, 2017

Hello Griffin11287,

Any achievements earned in titles purchased for this offer will go towards this offer. Once processing has completed on your purchases, it will then go after tracking down achievements for the related purchases.

As stated in the FAQ, only achievements earned in your purchases towards this offer are eligible for the offer:

Level 2: No Losers at the Dinner Table (UNLOCKED BY LEVEL 1) — Earn 4,000 Rewards Credits for completing five achievements in the game(s) you purchased as part of Level 1.

XBLRewards8

Hello Griffin11287,

Any achievements earned in titles purchased for this offer will go towards this offer. Once processing has completed on your purchases, it will then go after tracking down achievements for the related purchases.

As stated in the FAQ, only achievements earned in your purchases towards this offer are eligible for the offer:

Level 2: No Losers at the Dinner Table (UNLOCKED BY LEVEL 1) — Earn 4,000 Rewards Credits for completing five achievements in the game(s) you purchased as part of Level 1.

XBLRewards8

Hello jeffrey9800,

We do not award Credits for achievements, unless as part of a special offer. Currently, there are no offers for achievements.

NMXU

Yes, that's a very useful link. It answers a lot of questions on the Xbox Rewards program! I get a lot of e-mails from them telling me about offers and special deals on Xbox.

Judge

You are talking about two seperate promotions. The 10 year offer gave CERTAIN people a code for a ten year helmet. Not all members received this. The specializations which you reference in your title is for the game Halo 4, so I think you are confusing the
two.

XBLRewards8

Hello CHIKKA BE FININ,

We do not award Achievements unless as part of a special offer. Your friends must be earning Credits from purchasing.

Two questions about achievements and special offers