Two different orders of the same game

Discus and support Two different orders of the same game in XBoX Accessibility to solve the problem; Hi, I am writing to request the resolution of a significant problem a double purchase of the same title: Minecraft: java edition. I received two emails... Discussion in 'XBoX Accessibility' started by Luca D'Angelo., Jul 10, 2022.

  1. Two different orders of the same game


    Hi, I am writing to request the resolution of a significant problem a double purchase of the same title: Minecraft: java edition. I received two emails on my gmail account from two different orders of the same game and I don't know how to fix.

    :)
     
    Luca D'Angelo., Jul 10, 2022
    #1
  2. JosefLBohorquez Win User

    Two different orders of the same game

    You're welcome, in that case the previous link would work for you!
  3. JosefLBohorquez Win User

    Two different orders of the same game

    By data, do you mean worlds and access to it?
    If yes, nope
    The worlds will remain stored in your computer

    You can check this tutorial in case you want to know how to find them
    https://www.ubackup.com/articles/how-to-backup-...

    To fix the demo problem, you can give them the second transaction ID, in that way they can look further on your account and activate internally the game for your

    ** This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
  4. Luca D'Angelo. Win User

    Two different orders of the same game

    sorry if I'm still bothering you, but there was a problem with the refund. Although the support said that they would only cancel the first transaction, as of now, I no longer have access to minecraft, in fact the launcher tells me to play the demo.

    Now, I have again contacted the support for information on the subject, but my interest is more focused on the data. So I wanted to ask you, always in case you could answer me, if the data is permanently removed when the game is refunded
  5. Luca D'Angelo. Win User

    Two different orders of the same game

    Thanks for the quick answer. In fact it was my fault, given by the fact that I entered "Minecraft" and not "Minecraft: Java edition" as the title.
  6. JosefLBohorquez Win User

    Two different orders of the same game

    Thanks for the update
    In this case as you purchased the game via Minecraft website and the order doesn't appear in your Microsoft account order history, you may need to proceed submitting a ticket with them here:

    https://help.minecraft.net/hc/en-us/requests/new

    *select Refund support*

    Don't forget to attach order/transaction ID in your request ticket
Thema:

Two different orders of the same game

Loading...
  1. Two different orders of the same game - Similar Threads - different orders same

  2. Joining a server with a different Minecraft Java loader

    in XBoX Games and Apps
    Joining a server with a different Minecraft Java loader: If I join a multiplayer server using a different loader such as Fabric API, with a mod such as Sodium loaded, will all of my items and things be saved? 11a56fa4-34d7-46eb-9b34-6dc63fc2d5be
  3. Your Xbox account is different from your microsoft store account.

    in XBoX Accessibility
    Your Xbox account is different from your microsoft store account.: I'm stuck in a nightmare loop of microsoft logins. My xbox account is tied to a college email account that was deleted, I can still access it with my phone number and have been using it for...
  4. Check that the details in all fields are correct or try a different card.

    in XBoX Accessibility
    Check that the details in all fields are correct or try a different card.: Check that the details in all fields are correct or try a different card. 714b4660-0b3e-4858-ab07-10abc6830a24
  5. I need help with getting my destiny 2 DLCs I have purchased on a different device put onto...

    in XBoX Games and Apps
    I need help with getting my destiny 2 DLCs I have purchased on a different device put onto...: I have recently linked my PlayStation account for destiny 2 with my Xbox series X. I have just been through the bungie forums and they said I needed to ask Microsoft. Is there any way for my...
  6. My email logs me into two different accounts depending on whether im in the app or the browser

    in XBoX Accessibility
    My email logs me into two different accounts depending on whether im in the app or the browser: Is there any way to speak to someone about my issue with being logged into 2 different accounts for the same email. None of the help articles deal with this and you cannot speak to an individual....
  7. split screen doesnt allow 2 different accounts.

    in XBoX Games and Apps
    split screen doesnt allow 2 different accounts.: we bought minecraft for xbox x. we always could play split screen with 2 accounts, but since now, when the second profile joins, its has the same name as pf1 with a (2) behind it. even though we...
  8. Apple account and Minecraft Marketplace Pass on different devices

    in XBoX Games and Apps
    Apple account and Minecraft Marketplace Pass on different devices: My kids have Minecraft installed on their iPads, and they all use my Apple account for purchases. I bought the marketplace pass, but I'm unable to use it on all their devices. My kids want to...
  9. Supermarket owner simulator business keeps crashing on 2 different Xbox and...

    in XBoX Games and Apps
    Supermarket owner simulator business keeps crashing on 2 different Xbox and...: I bought supermarket owner simulater business last night and played for 4 in a 1/2 hours. No issues now today, this morning is now crashing. It's not just my Xbox and account, but my husband's as...
  10. Game Pass and Store options are ordered differently on the Dashboard and the Guide. (OCD...

    in XboX Insiders
    Game Pass and Store options are ordered differently on the Dashboard and the Guide. (OCD...: If you look at the options at the top of the new Dashboard they go My games & apps, Store, Game Pass, Search, Settings. However, at the bottom of the Guide they go Notifications, Game Pass, Store,...