Two consoles E102 Error and other related issues?

"I turn my Xbox on (wired network connection) "

One thing to remember before you attempt a OSU is to disconnect the wired ethernet cable from the console.

Hi,

Yes with ethernet removed.

You've done some great troubleshooting already. Trouble seems to be from multiple sources, so I don't think we're troubleshooting just one thing, or if we are, it's affecting multiple things. It's possible it's just one thing, but we would want to start
by isolating it. I also like how you say "Now this is where it gets a little strange..." long after it was already strange.

So we have the E10X error, which is indicative of a failed system update. You've followed most of the steps to resolve that with the troubleshooter and offline system update. It's return after troubleshooting and the fact that Offline System Update is
greyed out makes me want to start with investigating your Hard Drive or the boot media you have to execute the offline system update. Did you follow the instructions via the console, or have you visited the troubleshooting site on a PC ( https://support.xbox.com/en-US/xbox-one/console/system-updates-solution
)? Do you have the external USB media properly configured and loaded for the Offline Update data?

As for the other consoles in your house crashing with different connection types, that is strange. I would start by looking at your home network configuration and identifying if there is a conflict of addressing? Can you describe what happens to the other
console when it crashes? I would be curious what happens when your system is on, his is off, you get yours to a working "operational" state (as much as possible until we figure out the update errors), and then power his on; would that crash yours? I would
look at setting static IP addresses for each, or depending on your level of knowledge on configuring networks and what networking equipment you have, creating separate VLANs, to see if they still have the same issue? It's possible that there is a MAC cloning
situation or masking where it'll crash because on the distant end it's seeing two separate devices requesting different traffic that look like they're coming from the same source.

Let me know a bit more, and we can start with the next best steps. I would think that we would want to start with getting your system up and running and working, and then we can tackle the next issues, if they still persist. Being able to isolate the faults
will go a long way in untangling the really strange situation you're up against.

Hi,

Firstly, thank you for your speedy response.

I’m using a 16gb usb drive which i have formatted to NTFS. There isnt anything else on the drive except the OSU1. I have followed the Troubleshooter start up (holding bind and eject etc.) which always takes me dirctly to the Trouble Shooter start up but
the Offline System Update is always grayed out.

In regards to the other system crashing it either completely freezes the game and requires a system reset or it has extremely bad in game lag.

When i’m online and he powers up, it has no effect on my console at all. Well it didnt until they both decided they had had enough!

Hello Mitchell, may I know if you already tried all the possible solutions provided in the next article related to this E102 error?

https://support.xbox.com/help/errors/error-code...