Two accounts linked to one email/xbox account?

Discus and support Two accounts linked to one email/xbox account? in XBoX on Consoles to solve the problem; So, this problem has been around for a year+ now. I had downloaded the xbox app on my phone to try and message people faster while playing games. When... Discussion in 'XBoX on Consoles' started by LaursGreen, Jan 21, 2023.

  1. LaursGreen
    LaursGreen Guest

    Two accounts linked to one email/xbox account?


    So, this problem has been around for a year+ now. I had downloaded the xbox app on my phone to try and message people faster while playing games. When I went into the app it didnt give me an option to sign in but to either create a new account or setup my xbox or something. I forget which option I picked since its been a while but I had entered my email that I use for my xbox account and then when I realized I wasnt logging in I had closed the app/backed out of it. Then when I went back into it it said I had a new account? But on my pre-existung email? I am still logged in on my xbox thankfully but unable to login to any other places be it here or other xboxes. I have tried everything from changing the email on the second account and changing the passwords on "both" but since they are both linked to the same email (even after trying to change it on the second account) it doesnt help. I have tried a bunch of different things and still nothing works. I need to delete the second account and I dont want to close my account because I dont want to loose all the games I have bought over the years. (I tried closing the account too and it closes both, there's no way I can delete the "imposter"). I had my dad look at it too because he didnt believe it was possible but he doesnt understand it either.

    :)
     
    LaursGreen, Jan 21, 2023
    #1
  2. ModelTurtle6270 Win User

    How to link two email accounts on Xbox One

    Hi Francia,

    Thank you for commenting. I'm not sure why but I fixed the issue by changing my profile from the one that has Xbox Gold to the one that doesn't, and it worked. I already had the Xbox set as my home Xbox as well.

    Thanks Again
  3. Francia J. Win User

    How to link two email accounts on Xbox One

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    There is no option to link two Microsoft accounts on one Xbox profile as well as there is no option to transfer an Xbox Live Gold subscription.

    We have two options, since you're on an Xbox console you can share your subscription to your main profile by setting your second account as Home Xbox.

    1. Sign in to your second account.

    2. Press the Xbox button to open the guide.

    3. Select Profile & system > Settings > General > Personalization, and then select My home Xbox.

    4. Check "Make this as My Home Xbox".

    https://support.xbox.com/en-US/help/hardware-ne...

    The second option is to cancel the subscription, if this was purchased through Microsoft a refund will be given, and then you can re-purchase it on the correct Xbox profile.

    I would also recommend recovering your main account as it may give you issues in the future.
  4. ConnorSizemore Win User

    Linking EA and XBOX live accounts

    How do i link my ea account to my xbox account two seperate emails
  5. SA1NT 0F LI3S Win User

    manage

    You cannot have two accounts with the same email address. If you need to set up a family account, please refer to this link: https://support.xbox.com/en-US/xbox-one/security/add-family-member-on-xbox-one
  6. XBF Jasmine Z Win User

    two gamertags on the same account

    Hi David,

    The Microsoft Account can be attached to two gametags, however, it can only be set as the primary email for one gamertag. That means when signing into the Microsoft account, it will only show one gamertag. If the gamertag is on the Xbox then signing into
    the profile on the console, it would be possible to see what email is the primary email for the gamertag in question.

    The reason why the Microsoft account is able to be assigned to two profiles is, because as the secondary email it will help to regain access to the account/gamertag.

    Check out this link for ways to recover the account:
    Microsoft Account on the Xbox console FAQ

    Also, here is a link on
    How to change the email address associated with your Microsoft account

    I hope this helps ^‿^
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Two accounts linked to one email/xbox account?

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