TWC TV APP cannot deathenticate/sign out

Discus and support TWC TV APP cannot deathenticate/sign out in XBoX Games and Apps to solve the problem; I am having an issue now for over a week with my Time Warner TWC APP. It was working fine and then stopped. I have contacted TWC customer support.... Discussion in 'XBoX Games and Apps' started by PhaloolahSky, Jan 8, 2014.

  1. PhaloolahSky
    PhaloolahSky Guest

    TWC TV APP cannot deathenticate/sign out


    I am having an issue now for over a week with my Time Warner TWC APP. It was working fine and then stopped. I have contacted TWC customer support. Their associates have little knowledge of the app and especially in regards to it's compatibility with XBOX
    360. I have exhausted all resources on possible solutions. I have deleted reinstalled reformatted and spoken to XBOX and TWC reps.

    It gets to the "AUTHENTICATING" screen and then states

    TWC TV Server not working

    if problem persists please contact TWC Customer Support.

    The only resolution I have found to disassociate the gamertag from the app is only applicable if you can actually login to the app itself which I cannot.

    Does anyone know a solution?

    :)
     
    PhaloolahSky, Jan 8, 2014
    #1
  2. TWC App. Replace ur set top cable box. Cool

    TWC service isnt offered in my area...thats what I get when I try to sign up for cable tv through the app.
     
    U Go 6 FT BeLOW, Jan 8, 2014
    #2
  3. TWC TV App for Xbox One?

    Release TWC TV app on the xbox one !!!!
     
    Babyboy3000-C12EFCCE-0749-4E3A-B3E5-8957075577E7, Jan 8, 2014
    #3
  4. U Go 6 FT BeLOW Win User

    TWC App. Replace ur set top cable box. Cool

    TWC service isnt offered in my area...thats what I get when I try to sign up for cable tv through the app.
  5. Babyboy3000-C12EFCCE Win User

    TWC TV App for Xbox One?

    Release TWC TV app on the xbox one !!!!
  6. SinfulH Win User

    TWC App

    yea I really like the TWC App. Okay you CAN connect the X1 to your cable box, but if someone else is watching TV i can just go in my room and turn on the TWC App. Easy, Simple, and a great convenience for everyone. So where is the TWC App for the X1???
  7. Mister Mascot Win User

    TWC TV app

    Hey there asol21,

    Have you tried to remove and redownload your profile yet to see if that helps? Are you using a wifi connection with the console or a wireless connection? If you're wireless, try bypassing the wifi and use a wired connection to see if that helps.

    Let us know!
  8. ReginaldDean Frankli Win User

    TWC TV app

    Conversation opened. 2 messages. All messages read.

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    Fw: Say hello to your reward: 12 Months Xbox Live Gold Membership

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    Reginald Dean Franklin <*** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***>

    8:07 PM (3 hours ago)

    to me

    Cancel this order and responed to *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***.

    From: Reginald Dean Franklin <*** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***>

    Sent: Friday, September 2, 2016 6:33 PM

    To: Microsoft Rewards

    Subject: Fw: Say hello to your reward: 12 Months Xbox Live Gold Membership

    I want to cancel this order and get my 29,000 points Back!

    From: Microsoft Rewards <*** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***>

    Sent: Friday, September 2, 2016 5:56 PM

    To: Reginald

    Subject: Say hello to your reward: 12 Months Xbox Live Gold Membership

    Microsoft

    Hello, Reginald

    Hooray! Your order is here!

    A world of entertainment is yours with a 12 Months Xbox Live Gold Membership. Enjoy!

    Reward:

    12 Months Xbox Live Gold Membership

    Order Confirmation:

    608460929202601

    Promo Code:

    HMY2C-RJPGD-HHC4T-MTQC2-WQHKX

    Redeeming your 12 Months Xbox Live Gold Membership:

    1. Log in to your Xbox Live account on www.xbox.com/redeemcode. Note: If you do not have an Xbox Live account, you will need to create one (or you may log in with your Microsoft account). Create a new account at www.xbox.com/redeemcode by clicking the sign-up
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    live.xbox.com/.../Home.

    2. Once logged in to www.xbox.com/redeemcode, click “Redeem”, enter your 25-digit code (above), and click “Confirm”.

    3. If you require further information on how to redeem codes on your Xbox 360 and Xbox One, visit www.xbox.com/howtoredeem-conole.

    Check out your account profile here. For any extra help, take a look at our FAQs, or feel free to contact us any time.

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    Reginald Dean Franklin <*** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***>

    8:19 PM (2 hours ago)

    to me

    From: Reginald Dean Franklin <*** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***>

    Sent: Friday, September 2, 2016 6:06 PM

    To: Microsoft Rewards

    Subject: Re: Say hello to your reward: 12 Months Xbox Live Gold Membership

    Cancel this order I want my 29,000 points Back!

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TWC TV APP cannot deathenticate/sign out

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