Turtle beach Recon 200 problems

Discus and support Turtle beach Recon 200 problems in XBoX on Consoles to solve the problem; I'm having problems setting up this headset with my Xbox One S. I believe it can be plugged directly into the 3.5mm Jack but this does not work.... Discussion in 'XBoX on Consoles' started by lukegallagher, Dec 16, 2018.

  1. lukegallagher
    lukegallagher Guest

    Turtle beach Recon 200 problems


    I'm having problems setting up this headset with my Xbox One S. I believe it can be plugged directly into the 3.5mm Jack but this does not work.

    Also, I believe there is supposed to be an audio slider in the system tab when pressing the home button, but this not appearing.

    :)
     
    lukegallagher, Dec 16, 2018
    #1
  2. XBF Crystal P Win User

    Turtle beach Recon 200 problems

    Hi there luke,

    Thanks for reaching out. I'm sorry to hear about the issue with the headset on the Xbox.

    I recommend to try this:

    • Connect the headset
    • Press the
      Xbox
      button to open the guide.

    NotePressing
    the Xbox
    button will open the guide from any other screen on the console.

    • Select
      System
      tab.
    • Select
      Audio.
    • Select
      Headset Chat Mixer.
    • Make sure the volume is half way or towards the person icon to hear sound.
    If you do not see the Audio setting under the System Tab, the console is not reading the headset. Please try another headset or controller.

    Hope this helps.
  3. XBF Diego M Win User

    Turtle beach Recon 200 problems

    Hi Luke,

    Headset troubleshooting can be somewhat complicated but I'd be happy to try and help.

    It seems that right now the controller's 3.5 mm audio port is not detecting that specific headset. Audio jacks have two basic standards with the difference being where the microphone ring on the jack is located. Most of them have the correct standard, but
    I think the first thing you want to try is make sure the jack on the headset is clean and there is no dust inside of the port in the controller.

    Once you clean the port and jack, see if you can try the headset on your phone or laptop to make sure the stereo sound works and on the phone you can test the microphone by calling someone. If you confirm the headset is working fine, then

    hard reset your Xbox and power cycle the power unit    .

    If the headset is still not being picked up then you may need to find another controller and test it out there to see if the controller needs to be replaced.

    The only other option would be to find an Xbox One Stereo headset adapter that connects to the port at the bottom of the controller.
  4. Njal the Blue Win User

    Turtle beach Recon 200 problems

    Once a headset is detected the sliders should show.
  5. lukegallagher Win User

    Turtle beach Recon 200 problems

    Thank you.

    Anything in regards to the second issue?
  6. ngocphi Win User

    Turtle beach recon 200

    If its the wired ome sure

    If not you will need an audio cable connection if it haas one

    I peraonally use the stealth 600 v2

    (Important notr v2 headsets are xbox wireless compatible so no dongle is needed )

    When purchasing a headset always look at the compatibility on the box

    If it doesnt have a dongle for wireless it must have a made for xbox label which v2 has or some other ones like luccid have xbox wireless andan audio jack
Thema:

Turtle beach Recon 200 problems

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