Turtle beach 700 gen 2 max audio issues

Yes I have tried restarting the Xbox didn't work sounds like it's a turtle Beach Gen 2 700 problem as you have said was just hoping somebody knew how to fix it but sounds like it's the headset.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello CrabbyDaddy2421, by my research there are some problems related to Turtle beach 700 gen 2, I don't know if you've tried any procedure on the console but if you haven't tried it follow the procedure below.

Xbox One reset keeping Games:

Press the Xbox button to open the panel.

Select system > Settings > System > Console Information

Select Reset console.

Restore and maintain my games and apps.

Rest assured, you won't miss games or saves

Note: You need to know the email and passwords of your accounts when performing this reset.

Hello, Paxton my name is Oskayra I am an independent advisor and player like you I hope I can help solve your problem today

It's definitely frustrating when your Turtle Beach Stealth 700 Gen 2 Max for PS5 suddenly starts ruining the audio quality during calls on your computer. Here are some potential reasons and troubleshooting steps to help you resolve the issue:

Possible Reasons:

Audio Settings Conflict: Conflicting audio settings between your computer and the headset can cause distorted audio during calls.

Microphone Interference: Background noise or other audio sources near your microphone might be causing interference.

Microphone Sensitivity: The microphone sensitivity might be set too high, picking up unwanted noise.

Outdated Drivers: Outdated audio drivers on your computer might not be compatible with the headset, leading to audio problems.

Hardware Issues: A hardware issue with the headset or the microphone itself could be the culprit.

Troubleshooting Steps:

Check Audio Settings:

On your computer, ensure the default audio device is set to the Turtle Beach Stealth 700 Gen 2 Max.

Double-check the call application's audio settings and confirm the correct microphone and speaker are selected.
Adjust the mic volume and gain levels to ensure clear audio transmission without distortion.

Minimize Background Noise:

Use the headset in a quiet environment with minimal background noise.
Position the microphone away from your mouth to minimize breathing sounds.
Consider using a pop filter to further reduce unwanted noise.

Adjust Microphone Sensitivity:

On your computer, find the microphone settings for the Turtle Beach Stealth 700 Gen 2 Max.

Lower the microphone sensitivity to reduce the pickup of ambient noise.
Experiment with different sensitivity levels to find the optimal balance.
Update Audio Drivers:

I really hope your problem has been fixed with my help, have a nice day. Oskayra

Same problem here. Using turtle beach stealth 700 gen 2's. Not sure what's causing it.

The headset is a Turtle beach stealth 600 gen 2 which does not have bluetooth support.

The stealth 700 is the one with bluetooth.