Turns on but wonts start up

Hi VítProcházka,

Thanks for reaching out to us in the forums with this issue. If your Xbox One is refusing to update, even after a factory reset & an attempted offline system update, then you may need to request a repair for your console. If your console is enrolled
in the Insider Program, you may wish to
report this error via the Xbox Insider Hub app (via PC) or on the
Xbox Insider subreddit as traditional troubleshooting does not work on console that are using preview builds.

You may check your warranty status and set this up yourself from your Microsoft account online at https://support.microsoft.com/devices, or you may
request a call back or chat with Xbox Support so that they can do so for you. Please be aware that if your console is an original Xbox One that Microsoft no longer offers repairs
on that, or any previous, model of console.

I hope that this information helps out.

you have a some Insider Version Installed on your Xbox. Maybe can be you Hard Disk Devices

Hey Malicious! here are a couple of solutions for you to try. Let me know if one of them fixes the problem for you.

Solution 1- Hard reset. Hold power button on the front of the console until it turns off. Unplug console from wall outlet for a minute then plug back in and power back on and try the game again.

Hey there!

That definitely doesn't sound normal. If your console is under warranty, I would definitely recommend swapping it out under the warranty program. You can initiate that process through the
Online Service Center.

Good luck!

--------------------------------------



Xbox Forums Staff



Be sure to check out the Xbox Forum Guidelines and
if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
troubleshooting.

I'm having the same issue. Whenever my xbox turn off it wont turn off so that means no restarting to finish the update. even if i unplug and and get it to start then power it off myself it still wont turn on unless i unplug it and plug it back up