Turn Off Audio Descriptions on Movie playing from XBOX 360

Discus and support Turn Off Audio Descriptions on Movie playing from XBOX 360 in XBoX Accessibility to solve the problem; Hello, Trying to watch into the spiderverse on an xbox 360, but there are audio descriptions that I can't turn off. They are descriptions for people... Discussion in 'XBoX Accessibility' started by NickNoel1, Jun 25, 2019.

  1. NickNoel1
    NickNoel1 Guest

    Turn Off Audio Descriptions on Movie playing from XBOX 360


    Hello,

    Trying to watch into the spiderverse on an xbox 360, but there are audio descriptions that I can't turn off. They are descriptions for people with visual impairments, not directors commentary or anything like that. I've looked through the settinsg as much
    as I can, and I haven't found a way to trun them off, any ideas?

    :)
     
    NickNoel1, Jun 25, 2019
    #1
  2. NickNoel1 Win User

    Turn Off Audio Descriptions on Movie playing from XBOX 360

    No, it is verbal descriptions of action on the screen. Not a text description of the dialouge and sound. It is for visual impairment not hearing impairment.
  3. XBF Amber M Win User

    Turn Off Audio Descriptions on Movie playing from XBOX 360

    Hey there,

    We will be locking this older thread due to it being revived by a new post. If the issue is
    on going, we recommend creating a new thread
    detailing the issue at hand and any troubleshooting steps (if any) you’ve tried so far. We will be more than happy to answer any questions.

    Thank you!
  4. MargretMiller Win User

    Turn Off Audio Descriptions on Movie playing from XBOX 360

    I'm having this issue with Spiderman Homecoming as well? None of my other ,movies are having the issue. But Audio descriptions are just on and I cannot figure out how to turn them off.
  5. Allebas Win User

    Turn Off Audio Descriptions on Movie playing from XBOX 360

    Hi NickNoel,

    There must be a glitch or something going on with the movie app on Xbox 360. Your like the 6th person who posted about this "narrator" being on. Sadly, there's no way to tun it off on Xbox 360. I recommend reaching up to Xbox Support. You can request
    a call back or speak to a live agent via chat.

    https://support.xbox.com/en-US/
  6. NickNoel1 Win User

    Turn Off Audio Descriptions on Movie playing from XBOX 360

    Looked through the console settings, didn't see anything there. Any thoughts on where it would be?
Thema:

Turn Off Audio Descriptions on Movie playing from XBOX 360

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