trying to use 2000 gems

Discus and support trying to use 2000 gems in XBoX Rewards & Social to solve the problem; hi trying to use my gems 2000 to get 12 months and it keeps coming up with an error any ideas? d27bd701-0a2b-4837-adbd-f3ae714fd7f2 Discussion in 'XBoX Rewards & Social' started by MAJOR UK1, Apr 8, 2018.

  1. MAJOR UK1
    MAJOR UK1 Guest

    trying to use 2000 gems


    hi trying to use my gems 2000 to get 12 months and it keeps coming up with an error any ideas?

    :)
     
    MAJOR UK1, Apr 8, 2018
    #1
  2. A Fat Bozo
    A Fat Bozo Guest
    Can’t claim 12 month xbl card

    I’m trying to use my gems to buy 12 months of Xbox live and it keeps telling me that you can’t process my request. The item is in stock and I have the 2000 gems to purchase it but it isn’t letting me.
     
    A Fat Bozo, Apr 8, 2018
    #2
  3. Nova IV
    Nova IV Guest
    12 Month Errors

    trying to redeem the 2000 Gem 12 month subscription Keep getting a Error that refuses to accept the transaction.
     
    Nova IV, Apr 8, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    trying to use 2000 gems

    Hello MAJOR UK1,



    Apologies for the inconvenience. We have escalated this issue to our web team to investigate. Once they let us know more about the issue, and when it has been resolved, we will update this thread.
     
    XBLRewards8, Apr 9, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello,

    Apologies for the inconvenience. Our web team reports that this issue has now been resolved. Again, apologies for the delay.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    trying to use 2000 gems

    Hello MAJOR UK1,



    Apologies for the inconvenience. We have escalated this issue to our web team to investigate. Once they let us know more about the issue, and when it has been resolved, we will update this thread.
  7. XBLRewards8 Win User

    trying to use 2000 gems

    Hello,

    Apologies for the inconvenience. Our web team reports that this issue has now been resolved. Again, apologies for the delay.
  8. The Viral Cyrix Win User

    With Xbox live rewards ending will the myvip vault be refilled?

    Again also interested in this I have over 2000 gems that I cant use as everything That I would use is out of stock.

    I really don't want to sit and wait for them to convert to useless Microsoft reward points
  9. XBLRewards8 Win User

    MyVIP Gems - Part 4

    Hello Wise Owl 2000,

    We have received clarification from our promotion team after contacting our web team. Subscriptions are not eligible for MyVIP gems. Gem eligibility is similar to MyVIP eligibility, except pre-orders are also eligible for Gems for the gems for
    purchasing offer. Subscriptions like Gold and Game Pass can be Rewarded with Gems by the MyChallenge for consecutive months of Gold or Game Pass, not for the .9 EUR per Gem offer. Apologies for the confusion.
  10. Ahh Doby Win User

    Xbox Live Rewards / MyVIP Gems

    100% agree with this, I had recently (Probably last three months) started becoming so much more involved in the program because of the gems and a decent payout at the end (who wouldn't want an oculus or mixed reality headset) but the fact that now I can't
    spend the 1200 ish gems I acquired on the decent stuff Giftcards etc because it all says Out of Stock is complete rubbish! And your also telling me at 1 gem = 1 reward point? If thats the case I could make loads of them thanks to the search with Bing stuff
    (3 per search)!

    The monetary value if you will of the Gem has been killed off 10 fold... 2000 gems = around £40 - going forward in the MS Rewards program 2000 Rewards is not even close to a £5 gift card (6000 needed)

    MS Please just restock the Vault and let us get the last good scraps from what was good enough reward scheme...
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