Trying to upgrade Diablo IV to ultimate edition, Xbox

Rcola11112 · Jun 4, 2023

I purchased the standard edition back in April. Yesterday (6/2) I noticed I had the option to purchase the ultimate edition for 30$. I would like to “upgrade” to the ultimate edition, however today (6/3) it no longer shows the 30$ discounted price, but shows full price. I’m willing to pay the 30$ to jump in a couple days early, and I should have done it sooner.. is there anyway to still get this deal?

:)

Belle B

Yes you can process a refund at xbox.com/refunds and if its not listed anymore in the list, you can manually request a refund by signing in here https://support.xbox.com/forms/request-a-refund

Belle B

Hi Rcola11112

Unfortunately none as this offer is exclusive "just for you" offer and only available at the time as shown on your end.

Thanks

Rcola11112

Is there a way to get refunded for the original purchase? And then I can just purchase the ultimate edition?

BrotherBerzerkx

Yeah so I have a Seasonal character which is my problem, so that's why I'm confused as to why I haven't gotten it. So this is more of a battle net issue in that case?

ngocphi

Well no as it's not a seperate download

It's included in your battlenet account and can't br shared

So what you do is sign into the purchasing account create a seasonal character then use the tier skips on your eq

Keep in mind this only works.on seasonal characters which lasts 2 months for the current season

Everything has a set way to access for Diablo 4

Trying to upgrade Diablo IV to ultimate edition, Xbox