Trying to update "There was a problem with the update"

Discus and support Trying to update "There was a problem with the update" in XBoX on Consoles to solve the problem; I tried to update my console today after a month of it being off. I received errors 0x80072EE2, 0x00000000, AND 0x9FFF0004. I attempted to restart, try... Discussion in 'XBoX on Consoles' started by Kirk Fisher, Sep 14, 2023.

  1. Kirk Fisher
    Kirk Fisher Guest

    Trying to update "There was a problem with the update"


    I tried to update my console today after a month of it being off. I received errors 0x80072EE2, 0x00000000, AND 0x9FFF0004. I attempted to restart, try different internet connection wireless vs hardwire. Internet does work good on other devices and with the same wire. Any help here would be great.

    :)
     
    Kirk Fisher, Sep 14, 2023
    #1
  2. FreeGames4LIVE Win User

    Problem trying to buy with new update

    They are currently closed; you'll need to contact them tomorrow during business hours. 8-5 PST, I think.
  3. xNFZxArTyKleinx Win User

    Problem trying to buy with new update

    but i tried, i cant get in.
  4. Smwutches Win User

    Problem trying to buy with new update

    If you've already checking the billing site and everything is correct, you'll need to contact phone support to speak to billing directly so they can help you sort it out. 1-800-4my-xbox if you're in the US/Canada or
    support.xbox.com/contact-us
  5. DionBelcher Win User

    Trying to update

    Its a new system, so in the set up process it tells me the console needs to be updated after i sign in to my linksys account but it will not take me to the home screen to update.
  6. XBF Leo G Win User

    Trying to update

    Hello DionBelcher,

    Thank you for posting on the Xbox forums. We need a little more information to ensure that we provide the correct solution. Does your console get to the green screen? Does your television tell you that it does not detect a signal from the console? Is
    the console stuck on a black screen after you turn it on? We recommend
    power cycling     the console by holding down the power button the console for ten seconds. Be sure to let us know the results!
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Trying to update "There was a problem with the update"

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