Trying to update "There was a problem with the update"

Discus and support Trying to update "There was a problem with the update" in XBoX on Consoles to solve the problem; I tried to update my console today after a month of it being off. I received errors 0x80072EE2, 0x00000000, AND 0x9FFF0004. I attempted to restart, try... Discussion in 'XBoX on Consoles' started by Kirk Fisher, Sep 14, 2023.

  1. Kirk Fisher
    Kirk Fisher Guest

    Trying to update "There was a problem with the update"


    I tried to update my console today after a month of it being off. I received errors 0x80072EE2, 0x00000000, AND 0x9FFF0004. I attempted to restart, try different internet connection wireless vs hardwire. Internet does work good on other devices and with the same wire. Any help here would be great.

    :)
     
    Kirk Fisher, Sep 14, 2023
    #1
  2. Kathy A. Win User

    Trying to update "There was a problem with the update"

    Good day!



    We haven't heard from you in 72 hours, so we will consider your issue resolved. If you do need further help, please create a new thread to discuss your concerns through this link: Create a new question or start a discussion (microsoft.com), as we will not be monitoring this thread going forward.


    [​IMG]




    Thank you for your understanding.


    Respectfully,



    Microsoft Community Moderator
  3. Kathy A. Win User

    Trying to update "There was a problem with the update"

    Hello Kirk Fisher,

    Thank you for posting in Microsoft Community.

    We understand that you're having trouble updating your Xbox console. Error code 0x80072EE2 is related to an issue from the latest operating system (OS) update. Let us check on this together and sort this out in timely manner.

    Based on support article, you will need installing system update on your Xbox Console by following steps below:

    1. Make sure that your Xbox console is connected to the network by pressing the Xbox button to open the guide, and then selecting Profile & system > Settings > General > Network settings > Test network connection.
    2. If you’re connected, reboot the console by pressing and holding the Xbox button to open the Power Center, and then selecting Restart console.
    3. Try taking the update again.
    If you’re experiencing issues connecting to the Xbox network, try changing between a wired and wireless connection. Find steps here: Troubleshoot your Xbox network connection

    If you’re still unable to take the latest OS update, follow the steps for an offline system update: Perform an offline system update

    To learn more about troubleshooting Xbox console updates, visit: Troubleshoot system updates on Xbox

    Source: Error 0x80072EE2 occurs when installing a game on a PC or when updating your Xbox | Xbox Support

    I hope these steps help you resolve the issue. Let me know if you have any further questions or concerns.

    Sincerely,



    Microsoft Community Moderator
  4. Rashawn McCullough Win User

    Trying to update "There was a problem with the update"

    I'm have the same problem but with the October update is there any fix at all I did offline update didn't work and I reseted the xbox kept games and apps and removed the games and apps now I'm stuck in a update. Loop and my only options are "Try again "check internet" "Turn off console any fix?
  5. FreeGames4LIVE Win User

    Problem trying to buy with new update

    They are currently closed; you'll need to contact them tomorrow during business hours. 8-5 PST, I think.
  6. xNFZxArTyKleinx Win User

    Problem trying to buy with new update

    but i tried, i cant get in.
Thema:

Trying to update "There was a problem with the update"

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