Trying to sign into xbox cloud gaming on iphone but it doesnt let me

Hi Nigel,

I’m Anirban and I’ll be happy to help you.

Try these and see:

1. Try to connect with a different network like a mobile hotspot.

2. Restart your device and see.

3. Can you try to sign in from a different device and see?

Kind regards

Hi Noa! Thanks for being here in our community.

Did you download the game directly from the Microsoft Store?

Make sure that you have an Xbox app installed to your PC. If not, look for Xbox app from the Store and install it.

It takes me to the xbox app and doesnt let me acces cloud gaming through the browser

Is your iPhone up to date and everything?

Could you double check that opening Settings > General > Software update

If your iPhone has the latest iOS version please try this instead:

Go to Settings > Safari > Clear History and Website Data

After that open the Xbox Cloud gaming app and check.

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If the issue persists please sign out from the Xbox cloud gaming app > then close it and delete it

Now go to settings > general > transfer or reset iPhone > reset > Reset network settings

Your iPhone is going to be restarted, once done. go to xbox.com/play , add the xbox cloud gaming bookmark and try again

Hi Vernon! My name is Kyle and I'm an independent advisor.

Xbox Cloud Gaming cannot be accessed from the Xbox app on iPhone. Here's how to access Xbox Cloud Gaming on iPhone:

Open Safari, go to Xbox.com/play and sign in with your Microsoft account.

Select the Share button, and then select Add to Home Screen.

Then, Cloud Gaming can be opened from the iPhone home screen like any other app.

Please reach back if you have further questions.

Thanks,
Kyle