Trying to register Xbox Series X Controller At Microsoft.com , it doesn’t display it.

AhmedHussain11 · Jan 14, 2022

Hello, everyone, I am trying to register my Xbox Series X controller at Microsoft.com as i need to get a replacement because my LB button has broken. I have warranty till the 5th of March. However, when I register my controller, it doesn’t show up on the “devices” page, however it still says it has been added. Can someone please help me as i really need to get the replacement controller before my warranty ends, thank you.

:)

Ricardo Lechuga

Thw warranty does not depend on the region you live but in the region the console was manufacturer for, you could live in UK but if the console it's from US you have the warranty applicable for US, this also applies if you purchased in your own region but from a third party that get it from a different region

Ricardo Lechuga

If you purchased it and just started using it now you won't be able to request the warranty until 24 hours pass

AhmedHussain11

thanks for your reply ricardo! here is the message i receive once entering my serial number

Ricardo Lechuga

No, controllers have a different warranty period than console, and if your console has 1 year warranty means it's not from that region, it's for a different region

AhmedHussain11

but my xbox and xbox series x controller have warranty till fifth of March I live in the United Kingdom

Trying to register Xbox Series X Controller At Microsoft.com , it doesn’t display it.