Trying to redeem code and it won't let me proceed

Discus and support Trying to redeem code and it won't let me proceed in XBoX Games and Apps to solve the problem; [img] Hello! I am trying to redeem a code for game pass subscription, it's not letting me past the 'turn on reoccurring billing' If I click continue... Discussion in 'XBoX Games and Apps' started by Charlotte Lawrence, Jan 1, 2024.

  1. Trying to redeem code and it won't let me proceed



    Trying to redeem code and it won't let me proceed [​IMG]
    Hello!

    I am trying to redeem a code for game pass subscription, it's not letting me past the 'turn on reoccurring billing'

    If I click continue it freezes and won't let me toggle it off to proceed. It's like it's in the background and I can't get to it.

    Either way it won't redeem the code and I have no game pass still.

    Any fixes please?

    :)
     
    Charlotte Lawrence, Jan 1, 2024
    #1
  2. Darhyl Amizola Win User

    Trying to redeem code and it won't let me proceed

    Hi Charlotte! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your Codes redemption.

    Make sure that you have a valid payment method added on your Microsoft to make this work since adding a subscription gift code will turn on the auto-renew feature by default. You can add a payment card on account.microsoft.com > payment and billing > payment option.

    Note: You can remove your payment card once you have redeemed the subscription and disabled the automatic renewal on account.microsoft.com > services and subscription.

    If you have confirmed your payment method, try to redeem the codes again on the web browser by signing to the right account on redeem.microsoft.com

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
  3. hooverbuc29 Win User

    CANT REDEEM CODE

    Why won't it let me redeem codes
  4. TriforceSteve Win User

    Xbox One Gold Membership Problems

    Yeah I've been having this problem and support gave

    Me a one month code but it won't let me redeem it just said try again later
  5. Harttmann511 Win User

    Sniper Elite 3 Codes not Working.

    I've already asked support. It just won't let me redeem the code,Even though it's redeemable.
  6. MR ROFLKNIFE Win User

    "Your acvount has been temporark ly suspended until you update your payment option."

    I'm having the same problem, and it won't let me redeem codes either.
Thema:

Trying to redeem code and it won't let me proceed

Loading...
  1. Trying to redeem code and it won't let me proceed - Similar Threads - Trying redeem code

  2. I have tried to redeem a code on the Xbox console but when I clicked the ‘A’ button to...

    in XBoX Games and Apps
    I have tried to redeem a code on the Xbox console but when I clicked the ‘A’ button to...: I have tried to redeem a code on the Xbox console but when pressing the ‘A’ button to confirm nothing happened! I then tried to redeem it via the website to be told that the code had already been...
  3. bought 2 xbox gift cards and tryed redeeming them and said codes are already taken.but not...

    in XBoX on Consoles
    bought 2 xbox gift cards and tryed redeeming them and said codes are already taken.but not...: bought 2 xbox gift cards and when we tryed redeeming them said codes was alredy taken 5af93eac-8875-4a3e-8bca-430fc10efa62
  4. i tried to redeem a xbox gamepass code for 3 month free but it said You are not authorized...

    in XBoX Games and Apps
    i tried to redeem a xbox gamepass code for 3 month free but it said You are not authorized...: my microsoft account is a child account it said this in the message PUR-RenewalBlockedByFamilyPolicy L+kR03IEsP+W1+fRdwkykv.363 3e5f44cb-b077-42ad-90f2-24fe86c39ad7
  5. Xbox code Redeem denied on PC, Went to try on Xbox and now the code says its redeemed.

    in XBoX on Windows
    Xbox code Redeem denied on PC, Went to try on Xbox and now the code says its redeemed.: Hello! i was trying to activate this Minty Legends Fortnite Pack that i bought a while ago (not expired) and i tried to redeem it on pc and it pulled it up, like it noticed that it was that Minty...
  6. when redeeming gift card the message shown is "This code wasn't found–try re-entering it....

    in XBoX Games and Apps
    when redeeming gift card the message shown is "This code wasn't found–try re-entering it....: 32$ gift card from Target and because its a Fortnite gift card it had a 16 letter and number code when redeemed in the epic games store it sent me a code to use for Xbox and when used it gave the...
  7. Keep freezing after trying to redeem code

    in XBoX on Consoles
    Keep freezing after trying to redeem code: Hi I am trying to redeem and code for me console but every time it does it this is freezes when you try and confirm it. Have already tried the recommended advise from before is there anything else...
  8. i try to sign into my Microsoft account on the doritos website to redeem a code and it says...

    in XBoX on Windows
    i try to sign into my Microsoft account on the doritos website to redeem a code and it says...: then when i put the capitals and symbols in it says password doesn't mach 0f5336c7-7a04-4ac7-aaf7-5b4426ac737e
  9. i purchaced a $20 digital xbox card from amazon and when i tried redeeming the code it said...

    in XBoX on Windows
    i purchaced a $20 digital xbox card from amazon and when i tried redeeming the code it said...: i purchaced a $20 digital xbox card from amazon and when i tried redeeming the code it said it had already been redeemed i bought the card today aug. 2nd and recievied aproval message and code at...
  10. I had tried redeeming the Xbox Dark Vertex bundle but the code has an error when entering...

    in XBoX on Windows
    I had tried redeeming the Xbox Dark Vertex bundle but the code has an error when entering...: I tried redeeming the code but it gave me an error for the Dark Vertex Xbox bundle is there a way that anyone could help me out 2f27a483-59dc-4e75-9998-464b0054f941