Trying to play call of duty black ops online

Are you playing Call of Duty: Modern Warfare 2 or Call of Duty: Black Ops? With Call of Duty: Modern Warfare 2 an issue could be you are trying to play split screen online multiplayer over Xbox Live. Call of Duty: Modern Warfare 2 does not support split
screen online multiplayer. On the other hand if you are playing Call of Duty: Black Ops split screen online multiplayer is support however both accounts must be gold subscriptions (unless the 2nd user is signed in as a guest). If this problem proceeds please
power off your console and wait some time and try again. Good luck!

From the Call of Duty Website:

Temporary or Permanent Ban for Black Ops II: "Banning happens as a result of a user not complying with the Call of Duty online security policies of Call
of Duty: Black Ops II. Because of this, Activision Customer Support will
not be able to reverse any ban on an account.

When playing a Call of Duty game online we encourage you to play fair, have fun, and be respectful of other online players. To assist us in keeping the online components of Call of Duty fair, fun, and safe for all players, we regularly monitor stats,
review player reports, and take action on player behavior that violates the spirit of the game."

Please make sure to read the 'Call of Duty: Black Ops II Security & Enforcement Policy'. This policy can be found

Here. Regards, SamxBroski

I was trying to play call of duty black ops 2

Hello Kareem,

We haven't heard from you in 72 hours, so we will consider your issue resolved. If you do need further help, please create a new thread to discuss your concerns through this link: Create a new question or start a discussion (microsoft.com), as we will not be monitoring this thread going forward.



Thank you for understanding.

Sincerely,



Microsoft Community Moderator

Hello Kareem,

Thank you for posting in Microsoft Community.

We understand you are having issues with playing Call of Duty Black Ops online. This issue may be caused by a problem with your profile settings, your network connection, or the game servers. No worries, I will do my best to help you sort this out for you to get back to gaming.

Here are some steps you can try to resolve the issue:

1. Make sure your profile has an active Xbox Live Gold or Game Pass Ultimate subscription. You can check your subscription status on your console or online at Microsoft account | Services & subscriptions.


2. Make sure your profile is signed in to Xbox Live and has the correct privacy and online safety settings. You can change your settings on your console or online at https://account.xbox.com/en-us/Settings. You will need to sign in with an adult Microsoft account.

To check privacy settings on the console:

• Sign in to the console with the adult’s Microsoft account.
  
• Press the Xbox button to open the guide.
  
• Select Profile & system > Settings > Account > Manage family members, and then select the child account you’d like to manage.
  
• Select Privacy & online safety > Xbox Live privacy.
  
• Make sure accessing online features is allowed. Save the changes and restart the console.
  

3. Check if your console is connected to the internet and has the latest system update. You can test your network connection and update your console on the Settings menu of your console.

4. Make sure the game is updated to the latest version. You can check for updates on the My games & apps menu of your console.

5. If the issue persists, please contact Activision Support to check for any server status updates or maintenance announcements. You can reach them on this link: Support Options | Activision Support.

We hope this helps you enjoy your gaming experience. If you have any other questions or issues, please let me know. Have a great day and happy gaming!

Sincerely,



Microsoft Community Moderator