Trying to pair a wireless head set to a xbox one how is it done

The reply is now revised. I appreciate your time and feedback!

Happy holidays to you and thanks for your assistance and help in the Community!

Regards,

Hello EliPeyton,

Thank you for posting in Microsoft Community.



We understand that you are trying to connect your headphone on Xbox One however it is connecting. We have steps on how to connect however, if you have already performed this, please try power cycle first.

1. Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.
   
2. Unplug the console's power cable. Wait 10 seconds.
   Important Be sure to wait at least 10 seconds. This step resets the power supply.
   
3. Plug the console power cable back in.
   
4. Press the Xbox button on your console to turn it on.
   

Now, to connect wireless headphones to your Xbox One, please follow these steps:

1. Turn on your wireless headphones and ensure they are in pairing mode.

2. Press the Xbox button on your controller to open the guide.

3. Go to System > Settings > Devices & accessories.

4. Select the "Add Bluetooth or other device" option.

5. Select "Everything else" and then select "Bluetooth".

6. Your Xbox One will start searching for Bluetooth devices.

7. Select your wireless headphones from the list of available devices.

8. Follow the on-screen instructions to complete the pairing process.

If you have tried the steps below, please try to connect your headphone with a cable or connect another headphone.

Once your wireless headphones are paired with your Xbox One, you should be able to use them to listen to game audio and chat with other players.

We hope that helps! If you have other clarifications about this matter, you can get back to us by replying to this post.



Sincerely,

Kathy A.

Microsoft Community Moderator

Xbox consoles do not utilize Bluetooth for anything. Where are you getting this nonsense?

With only a few exceptions, a wireless headset will come with its own adapter

Bluetooth accessories do not work with Xbox.

Please consult your manual

Thanks for your continuous assistance, SwordofWhedon!

We appreciate your responses and sharing of your gaming knowledge to the Community!

Happy holidays to you and stay awesome!

Regards,

Good day!



We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com).



Thank you for your understanding.


Respectfully,



Microsoft Community Moderator