Trying to log in to my Microsoft account on playstation Minecraft

Same thing is happening to me on my ps4. It says my account is already connected to another account but I received an email saying that the Microsoft account was logged into PlayStation but on my ps minecraft shows that I’m not logged in. I’ve already contacted PlayStation and Minecraft and they both told me the same thing but nothings changed. I’m in desperate need of help

Hello, I hope you are well.

Please try these steps.

If the error in Minecraft on PlayStation indicates that there is a connected account and you do not remember the information, it means that the account is linked to your PlayStation Network account. To solve this, you need to unlink the Microsoft account from the game and then try to link it again.

How to unlink and relink:

1. Unlink:

Access the Minecraft settings menu on PlayStation.

Look for the option "Unlink Microsoft account" or something similar.

Follow the instructions to remove the linked account.

2. Relink:

When trying to log in to Minecraft, select the option "Sign in with Microsoft account".

Access the code redemption website on your computer or smartphone.

Enter the code that the game is displaying and log in with the Microsoft account you want to link.

If you cannot remember the email address of the Microsoft account:

Check if there is any account information saved in your browser or device.

If you can't find it, try using Microsoft's account recovery service (if the account was used for your PlayStation account, the email address must be registered

Hi, Hunter Ness.

Thank you for posting in the Microsoft Community.

From your description, I understand that you are told that you are already logged in to another account when trying to log in to Minecraft on PS4. I understand your confusion about this problem.

This may be a service problem of ps4. You can try the following methods to solve your problem:

Mojira - Issue

Even if you can unlink the account, Sony will not allow you to link another Microsoft account afterwards:

How to Link Your Microsoft Account to Minecraft on PlayStation | Minecraft Help

Note: After linking a Microsoft account to a PlayStation® account, neither the Microsoft account nor the PlayStation™ Network account can be linked to other accounts. Even if you unlink, the Microsoft and PlayStation® accounts can only be relinked to the original accounts. Again, this is a Sony restriction. It is not a limitation imposed by Microsoft/Minecraft.

We look forward to hearing from you!

Best Regards.

Capoo - MSFT | Microsoft Community Support Specialist

I had to go onto my Microsoft account, link it to an Xbox account and create a Xbox gamertag. Then I restarted Minecraft on my Playstation and it let me log in!

I didn't even know you could log into your Microsoft account on a playstation. Is it the same version of minecraft that you played last time you had logged the ps4 in with your minecraft account?