Trying to link my Xbox one s console to the Xbox app but can't find the 6 or 10 digit code...

Hi, Manas! thank you for reaching out.

My name is AJ, I'm an Independent Advisor for the Xbox Community.

Unfortunately, the new mobile Xbox app for Android and iOS devices is only compatible with Xbox One and Xbox Series X/S consoles. I'm afraid that is why you can't find the 6 or 10 digits code required for the linking process.

Please let me know if you have any other questions.

Best regards.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

Were you able to set up the console already, James? If yes, on the Xbox App, please choose "Setup an existing console".

Yeah, both are same in the same network, and I have used that method to add my Xbox to the app, but, the moment to use it to install games, and other functions of the app, it asks me for the 6 digit or 10 digit code.

There's no way to get past it other than put the code on it.

So what do I do?

Hi Lili C, my name is Jose, and I would be happy to help.

It seems there is a small confusion regarding the number of digits. The app may be looking for a 6 to 10-digit code, but the 8-digit code displayed on your TV should be valid.

Here are some steps you could follow:

Make sure to enter the code correctly in the app, ensuring no typographical errors.

Check if there's any option in the app to input an 8-digit code or if there's any additional space where you can enter the complete code.

Try restarting the app or the Xbox to see if that resolves the issue.

If after trying these steps you still can't access it, it might be helpful to consult the app's documentation or reach out to Xbox technical support for specific assistance in your situation. I hope you can resolve it soon!

If you have any further questions or need additional assistance, please do not hesitate to contact us. We are here to help.

Best regards,
Jose.

Hello there! I'm Claus, an Independent Microsoft Community Consultant for Xbox! Glad to be able to help you!

If you are trying to use the Twitch app on your Xbox console, make sure to follow these steps:

Go to the store on your Xbox and install the Twitch app.

Open the Twitch app on your Xbox.

Select Log In.

Visit www.twitch.tv/activate on your PC or mobile device and enter the 6-digit code shown on your Xbox app to link your Twitch account to your Xbox Live gamertag.