Trying to get the Xbox Beta app for Windows 10 but I get a error.

Hi,

There are several reason why Xbox Beta app for Windows 10 will give you error code 0x80240439, in this case some of the components of Xbox Beta app are maybe corrupted or the drivers of your PC needs to be updated. We would suggest you try the following methods below:





Method 1: Check if the Date, time and Time zone is set correct

Follow the steps to set the date and time.

Press Windows key + C on your keyboard to show the Charms bar.

Type “Date and Time” in the charms bar search.

Click Change date and time button.

Click Apply and Ok to save the date and time.

Note: Click on the Time Zone tab to check the Time Zone.

Method 2: Clear Windows Store cache

1. Close Windows Store app, if it’s running.



2. In the Start menu search box, type WSReset (Windows Store Reset) to see Wsreset in the search results.



3. Right-click on WSReset and then click Run as administrator option. Click Yes button when you see the User Account Confirmation box.



NOTE: If the WSReset utility is not appearing in the search result, you can launch the same from the System32 folder (Windows\System32). To open WSReset tool from System32 folder, please navigate to the drive where Windows 10 is installed (usually “C”),
open up Windows folder, and open up System32 folder. Here, you can find WSReset.exe file. Right-click on it and then click Run as administrator option.



4. The Store app should now automatically launch along with the Command Prompt. The Command Prompt window will automatically disappear after a couple of seconds.

Method 3: Temporarily Disable the Third Party Security Program

If you have a third party security program, then I would suggest you to contact the technical support of the Security program and temporarily disable the software.

Note: Antivirus software can help protect the computer against viruses and other security threats. In most cases, you should not disable the antivirus software. If you do have to temporarily disable it to install other software, you should re-enable it as
soon as you're done. If you are connected to the Internet or a network during the time the antivirus software is disabled, your computer is vulnerable to attacks.

I've tried all of those and nothing changed. I ran your guys App Diagnostic and it said my Cache is corrupted. Any ideas other then just updating windows 10 cause I've done that 3 times and nothings changed :/

Hi,

There are several reason why Xbox Beta app for Windows 10 will give you error code 0x80240439, in this case some of the components of Xbox Beta app are maybe corrupted or the drivers of your PC needs to be updated. We would suggest you try the following methods below:





Method 1: Check if the Date, time and Time zone is set correct

Follow the steps to set the date and time.

Press Windows key + C on your keyboard to show the Charms bar.

Type “Date and Time” in the charms bar search.

Click Change date and time button.

Click Apply and Ok to save the date and time.

Note: Click on the Time Zone tab to check the Time Zone.

Method 2: Clear Windows Store cache

1. Close Windows Store app, if it’s running.



2. In the Start menu search box, type WSReset (Windows Store Reset) to see Wsreset in the search results.



3. Right-click on WSReset and then click Run as administrator option. Click Yes button when you see the User Account Confirmation box.



NOTE: If the WSReset utility is not appearing in the search result, you can launch the same from the System32 folder (Windows\System32). To open WSReset tool from System32 folder, please navigate to the drive where Windows 10 is installed (usually “C”),
open up Windows folder, and open up System32 folder. Here, you can find WSReset.exe file. Right-click on it and then click Run as administrator option.



4. The Store app should now automatically launch along with the Command Prompt. The Command Prompt window will automatically disappear after a couple of seconds.

Method 3: Temporarily Disable the Third Party Security Program

If you have a third party security program, then I would suggest you to contact the technical support of the Security program and temporarily disable the software.

Note: Antivirus software can help protect the computer against viruses and other security threats. In most cases, you should not disable the antivirus software. If you do have to temporarily disable it to install other software, you should re-enable it as
soon as you're done. If you are connected to the Internet or a network during the time the antivirus software is disabled, your computer is vulnerable to attacks.

Thank you for updating us. if the troubleshooting steps that was provided did not worked, let us try to reinstall your Xbox App. Please refer on this steps on how to uninstall and reinstall the Xbox app on your computer:



    1. Type Windows Powershell in search box.



    2. Right click on Windows Powershell and select Run as administrator.



    3. Copy and paste the following command.

         get-appxpackage *Microsoft.XboxApp* | remove-appxpackage 



4. Press Enter key.





After uninstalling the Xbox app, we suggest you to download and install the app again and check.



You can download the Xbox app from the following
link.



Don't forget to let us know how it turns out.

are you trying to install using the microsoft store? or the xbox beta app for windows 10?, if it is the app then I would recommend you to reinstall the app, it is in beta phase, errors like this one can happen

Hello EchoicBobcat993,

Thank you for posting on the Xbox forums. We understand that you are getting an error code every time you try to install several games through the Xbox (beta) App. We have a support article for
troubleshooting game installations on Windows 10. We suggest trying out some of the solutions in this article. Also, we have

a forum thread that provides solutions for installing games through the Xbox (beta) App. Be sure to let us know the results!